Pest control service · Fishers, IN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 121 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★186 Google reviews · 22 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
$146typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Premier Pest Control five stars based on 186 reviews, highlighting punctuality, clear communication, and fair pricing for services like yellow jacket removal and rodent control. Customers frequently praise the technicians for their professionalism, thoroughness, and honesty during inspections. However, one low-star review criticized a specific visit for increased costs and a less effective application method due to windy conditions.
Google rating: 5.0 out of 5 from 186 reviews (99% five-star).
Reviews on this page: 186 Google reviews (154 with written comments, 5 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 23, 2026.
Service: Wildlife serving Fishers, Indiana.
Data from Google, last updated October 29, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Premier Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Premier Pest Control: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Premier Pest Control: 95/100 on this factor. Category median: 92.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Premier Pest Control: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Premier Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Premier Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
186 Google reviews we collected
5.0of 5
5 stars18599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 154 written reviews
99%praise
Praise29799%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1536%
Reasonable2662%
Overpriced00%
Not sure12%
$146+41% vs typical wildlife removal services
Middle half of what 33 customers paid ($113–$179) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8127%
Quality & results6221%
Speed & response5719%
Would recommend4716%
Communication217%
Price & value217%
Honesty & trust114%
What customers talk about
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Premier Pest Control is an honest and professional company.”
“Bryant came to our home, did a thorough walk trough and explained everything very well!”
“From the time Heather scheduled my appointment until Kevin visited yesterday, it was an efficient and friendly experience.”
“I'd definitely recommend them to my family and friends.”
“Cannot recommend enough.”
“The lady who came by did a wonderful job explaining everything and doing what she said she would do.”
“This was so worth it, and the next time time I run into pest trouble I'll have Bryant on speed dial.”
“Had Kevin come out for an inspection, and instead of trying to sell me treatments I didn’t need, he was honest and told me what I was doing was working.”
People customers mention
Kim7 reviews
John4 reviews
Kevin3 reviews
Jeff3 reviews
Brant3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Premier Pest Control for 8 kinds of job. Pick one to see what they paid and said.
SStan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Bryant came and tackled a yellow jacket infestation that had worked its way into our basement. We knew it was bad, but it was so much worse than we realized. Bryant was methodical and very communicative. He tracked the nest down, tackled the queen and then removed the nest. I could not possibly be more satisfied…
Paid $160–180Great priceBee extermination
KKristen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Bryant came to our home, did a thorough walk trough and explained everything very well! He was very pleasant to work with.
Paid $200+Great priceRodent extermination
DDawn12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Great job! As always they do a professional job and friendly. I have referred many friends and family and they are pleased with the service they have received
JJoan12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Premier Pest Control is an honest and professional company. I would recommend them highly!
Paid $60–80Reasonable price
KKari4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They hit my house for spiders and my family's for cockroaches. Good, clean, and affordable. I will never wait to treat a pest problem again.
Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
DDonnaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I had a yellow jacket nest in my home so I chose Premier because they are a highly rated, local family business and I wasn't disappointed. From the time Heather scheduled my appointment until Kevin visited yesterday, it was an efficient and friendly experience. I'd definitely recommend them to my family and friends.
Paid $140–160Reasonable priceHornet & wasp extermination
Bryant came and tackled a yellow jacket infestation that had worked its way into our basement. We knew it was bad, but it was so much worse than we realized. Bryant was methodical and very communicative. He tracked the nest down, tackled the queen and then removed the nest. I could not possibly be more satisfied than I am. I only wish I had called Bryant sooner. This was so worth it, and the next time time I run into pest trouble I'll have Bryant on speed dial.
Price assessment: Great price
Price: $160–180
Services: Bee extermination
Pest type: Other
K
Kristen Iliff4 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Been trying to handle a pest problem myself but wasn’t sure if what I was doing was working. Had Kevin come out for an inspection, and instead of trying to sell me treatments I didn’t need, he was honest and told me what I was doing was working. He even gave me some extra advice to help finish the job. Really appreciate his honesty and professionalism. Definitely recommend this company!
Services: General pest inspection
D
Dawn McNair12 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Great job! As always they do a professional job and friendly. I have referred many friends and family and they are pleased with the service they have received
Price assessment: Reasonable price
Price: $100–120
Services: Bug & insect extermination
Pest type: Ants, Spiders, Other
J
Joan Gregory12 reviewsiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
We have used Premier Pest for quite a few years now at our home and business. The technicians are always friendly and knowledgeable and they go above and beyond to meet our needs!
K
Kari Allen4 reviewsiTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
I had a yellow jacket nest in my home so I chose Premier because they are a highly rated, local family business and I wasn't disappointed. From the time Heather scheduled my appointment until Kevin visited yesterday, it was an efficient and friendly experience. I'd definitely recommend them to my family and friends.
Price assessment: Reasonable price
Price: $140–160
Services: Hornet & wasp extermination
Pest type: Other
T
Tammy Haley11 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Thank you, Tammy, for the kind words. We are glad you found our team professional and friendly. We appreciate your feedback and look forward to serving you again.
J
Jacqueline Renshaw4 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Premier Pest Control was amazing! I called about a wasp infestation on the outside of my home, they scheduled us right away and came out to access the issue. I was very apprehensive and anxious about our infestation. Kevin came out, he was kind and very professional. He was able to take care of our problem and it was the easiest experience. Would definitely call again if there are any future concerns! Thank you Premier!
