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Qualitech Auto Glass

Auto glass repair service · Redwood City, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 108 auto glass repairPosition by Experts Score among all companies we track in this category. · better than 70%
5.0 ★★★★★ 117 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
Nov 2026latest review

Qualitech Auto Glass at a glance

Customers frequently cite same-day availability, mobile service at homes or workplaces, and rapid turnaround times for windshield repairs, chip fixes, and window replacements. Reviewers note that staff are friendly and communicate clearly regarding insurance processes and pricing, which is often described as reasonable. One low-star review criticized the lack of a detailed receipt for reimbursement and a technician draining a vehicle battery during service.

  • Google rating: 5.0 out of 5 from 117 reviews (99% five-star).
  • Reviews on this page: 117 Google reviews (113 with written comments, 61 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Auto Glass Repair serving Redwood City, California.

Data from Google, last updated November 6, 2026.

Score profile vs other auto glass repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability93Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 96 (median 93)Reliability: 93 (median 92)Value: 100 (median 100)Momentum: 100 (median 100)
Qualitech Auto GlassAuto Glass Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Qualitech Auto Glass: 96/100 on this factor. Category median: 93.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Qualitech Auto Glass: 93/100 on this factor. Category median: 92.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Qualitech Auto Glass: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Qualitech Auto Glass: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
–

Bar = this company · dark tick = category median.

Star ratings

117 Google reviews we collected

  • 5 stars11699%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 113 written reviews

  • Praise25899%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1785%
  • Reasonable315%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response6625%
  • Staff & attitude4718%
  • Quality & results4517%
  • Would recommend3915%
  • Price & value3513%
  • Communication156%
  • Honesty & trust135%

What customers talk about

We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Found my car with a smashed window - they came the same day, installed a new window, and cleaned up all the glass.”
  • “David is a super awesome guy, super friendly, and really helpful.”
  • “David did an excellent job communicating before and after the service and was efficient and timely in the job.”
  • “Would use their services again and highly recommend!”
  • “Dave was easy to communicate with and was able to provide quality same day windshield replacement for our Volvo xc90 at a competitive price!”
  • “…replaced at our home today, David and his team were very friendly and communicative throughout the whole process!…”
  • “In a pinch he came to us- helpful, friendly, and reliable.”

People customers mention

  • David 20 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Qualitech Auto Glass for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Nina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Found my car with a smashed window - they came the same day, installed a new window, and cleaned up all the glass. They were super helpful and nice!

LorenaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

If you need your windshield replaced or any door glass installed these are the guys you want to call.

Customer photo from Lorena's review
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

David came to my home and took care of my chip in my windshield. He did a good job filling in the air pocket so that the chip won’t expand. Saved me a lot of money not having to replace my windshield which would cost me at least $1,000 to replace on a Subaru Outback because it would the eyesight system recalibrated.

Customer photo from Kevin's reviewCustomer photo from Kevin's review
WilliamLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David is a super awesome guy, super friendly, and really helpful. Did the replacement for my windshield right in my driveway. Was able to get what I needed done fast and great 5 star service. One of the best glass replacement services I've ever had! No more Safelite, Looking forward to doing all my glass repairs w/ him going forth!

Customer photo from William's review
Qiming5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with Qualitech Auto Glass! They repaired a crack in my windshield in just 20 minutes today. The crack is less noticeable now, and the repair should help prevent it from spreading. Fast, efficient service—recommend!

MathewLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Easily recommend their service. Their work is extremely high quality and fast. Since I was coming from a little bit away, we met in a public parking lot and was done within the hour. These guys are super friendly and nice, highly recommend calling them up if you need a new windshield!!

Customer photo from Mathew's review

Photos

Customer reviews

5.0 ★★★★★ 117 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nina Fatuzzo1 reviewTotal number of Google reviews Nina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Found my car with a smashed window - they came the same day, installed a new window, and cleaned up all the glass. They were super helpful and nice!

simrxn3 reviewsTotal number of Google reviews simrxn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

GOOD WORK

Lorena PonceLocal Guide · 32 reviewsTotal number of Google reviews Lorena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you need your windshield replaced or any door glass installed these are the guys you want to call.

Kevin Takeda4 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David came to my home and took care of my chip in my windshield. He did a good job filling in the air pocket so that the chip won’t expand. Saved me a lot of money not having to replace my windshield which would cost me at least $1,000 to replace on a Subaru Outback because it would the eyesight system recalibrated.

Response from the owner · 2 weeks ago

Kevin, were thrilled you had a great experience using us as your service provider, thank you for your kind words.

William SuLocal Guide · 40 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David is a super awesome guy, super friendly, and really helpful. Did the replacement for my windshield right in my driveway. Was able to get what I needed done fast and great 5 star service. One of the best glass replacement services I've ever had! No more Safelite, Looking forward to doing all my glass repairs w/ him going forth!

Qiming Yuan5 reviewsTotal number of Google reviews Qiming has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with Qualitech Auto Glass! They repaired a crack in my windshield in just 20 minutes today. The crack is less noticeable now, and the repair should help prevent it from spreading. Fast, efficient service—recommend!

Mathew ScolariLocal Guide · 3 reviewsTotal number of Google reviews Mathew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easily recommend their service. Their work is extremely high quality and fast. Since I was coming from a little bit away, we met in a public parking lot and was done within the hour. These guys are super friendly and nice, highly recommend calling them up if you need a new windshield!!

Farah Mechref5 reviewsTotal number of Google reviews Farah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David did an excellent job communicating before and after the service and was efficient and timely in the job. Would use their services again and highly recommend!!!

Mary Jack1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David did a great job replacing our windshield - he is careful, prompt, and capable. We highly recommend him .

Response from the owner · a month ago

Thank you Mary we appreciate your insight, happy to have been of service.

Chang K. Lee3 reviewsTotal number of Google reviews Chang has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and affordable service

Qualitech Auto Glass on Google Maps →

Business details