Home inspector · Kansas City, MO · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 56 radon testing servicesiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★338 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Radon Pros as punctual and communicative, noting that staff arrived on time and provided clear explanations during radon testing and mitigation system installations. Reviewers highlight the professional nature of the work, which often resulted in significantly reduced radon levels, and mention that pricing was reasonable compared to other quotes. The team is frequently cited for being knowledgeable and responsive, with no recurring criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 338 reviews (99% five-star).
Reviews on this page: 338 Google reviews (259 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Radon Testing Service serving Kansas City, Missouri.
Data from Google, last updated October 26, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Radon ProsRadon Testing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Radon Pros: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Radon Pros: 95/100 on this factor. Category median: 95.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Radon Pros: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Radon Pros: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Radon Pros: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Radon Pros: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
338 Google reviews we collected
5.0of 5
5 stars33399%
4 stars10%
3 stars21%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 259 written reviews
100%praise
Praise663100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1539%
Reasonable2361%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15123%
Would recommend12719%
Speed & response12519%
Quality & results9614%
Communication8913%
Price & value599%
Honesty & trust173%
What customers talk about
We read 259 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very knowledgeable and installed everything beautifully.”
“I’d absolutely recommend them to anyone needing help.”
“From the beginning, Luke was extremely professional, punctual, and transparent about what to expect.”
“Radon Pros did a great job installing our new Mitigation system.”
“He took the time to evaluate our home, explain the best placement for the system, and answered all of our questions with patience and expertise.”
“Initially, the only option looked to make a fair bit of storage on a top shelf unusable.”
“It’s clear they really know their stuff and genuinely care about helping people understand the process.”
People customers mention
Aaron31 reviews
Luke16 reviews
Kayla8 reviews
Mitigation4 reviews
Summit4 reviews
Lee3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Radon Pros for 1 kind of job. Pick one to see what they paid and said.
R7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★
Well mannered employee explained everything before and during installation and answered all my questions. Was concerned about aesthetics and quality of work. I had no problems with them.
Reasonable priceService not listed
GaryLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very efficient. Installed fan in PVC pipe that builder had installed to attic from utility closet in basement. Wired and installed Nanometer. Radon reduced to .9 PCi/l. Economical, Very responsive.
Reasonable price
JulieLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional team and on time service calls. Best of all, our radon levels were greatly reduced to safer levels after Luke installed a radon mitigation unit. We are very pleased that our air is cleaner now. Wish we had called Aaron for a test years ago!
Reasonable price
CaraLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Aaron & his team do a great job! Good communication & customer service! Highly recommend!
MaddieLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Super easy working with the Radon Pros team. From scheduling and troubleshooting with Aaron. Luke met with me on site. He was very knowledgeable and installed everything beautifully. Couldn’t be more pleased with our service.
Great price
Itsjustme1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They Installed a radon mitigation system in my house. They were very professional, knowledgeable, informative, and helpful, answering all of my questions. They did a neat, professional installation and, for my house, were able to locate it where it is not very noticeable. It is very quiet unlike my neighbor's system…
Well mannered employee explained everything before and during installation and answered all my questions. Was concerned about aesthetics and quality of work. I had no problems with them.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 days ago
Thank you for the great review! We’re glad our technician took the time to explain the installation and answer all your questions. We take pride in providing quality workmanship at a fair price, and we appreciate you trusting Radon Pros with your home!
Gary StarrettLocal Guide · 16 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Very efficient. Installed fan in PVC pipe that builder had installed to attic from utility closet in basement. Wired and installed Nanometer. Radon reduced to .9 PCi/l. Economical, Very responsive.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you, Gary! We really appreciate the great review. We’re glad we could get the radon levels down to 0.9 pCi/L and provide an efficient, economical solution. It was a pleasure working with you!
James Land7 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Radon Pros was FANTASTIC! I have been skeptical of Radon testing and remediation for years. However, something switched in my head and I bought a radon tester off of Amazon. It was off the charts. I received several quotes and Radon Pros was right in the middle, but they were willing to work with me. We have a Side x Side split, and the basement is finished with a very small mechanical room. Initially, the only option looked to make a fair bit of storage on a top shelf unusable. I was going to adapt. The day of the install came, and upon cleaning out space for them to work, I found a possible better route that kept the piping *almost* completely out of the way. It used slightly less pipe but I know it was a bit more difficult for the tech, but he agreed that it was a fair and workable plan. In the end, I lost no shelf space, and only about a 1' x 1' spot on our floor. I am very pleased!! The levels are well below the recommended action points, and I can feel a bit more at ease letting my son hang out in the basement. I would recommend them to anyone!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you so much, James! We really appreciate you giving Radon Pros a chance and sharing such a detailed review. We’re glad we were able to find a solution that worked well for your finished basement without sacrificing your storage space. Most importantly, we’re happy to hear the system is performing well and giving you peace of mind. It was a pleasure working with you!
Julie KirkpatrickLocal Guide · 32 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Very professional team and on time service calls. Best of all, our radon levels were greatly reduced to safer levels after Luke installed a radon mitigation unit. We are very pleased that our air is cleaner now. Wish we had called Aaron for a test years ago!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you, Julie! We really appreciate the kind words. We're glad we could get your radon levels down to a safer level and improve the air quality in your home. We truly appreciate your business.
Cara MartinLocal Guide · 23 reviewsiTotal number of Google reviews Cara has written across all businesses on Google Maps, not just this one.
Aaron & his team do a great job! Good communication & customer service! Highly recommend!
Response from the owner · 2 months ago
Thanks so much, Cara! We really appreciate the kind words and recommendation. It was a pleasure working with you, and we’re glad you were happy with the service!
Maddie CrozierLocal Guide · 54 reviewsiTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Super easy working with the Radon Pros team. From scheduling and troubleshooting with Aaron. Luke met with me on site. He was very knowledgeable and installed everything beautifully. Couldn’t be more pleased with our service.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much, Maddie! We really appreciate the great review. It was a pleasure working with you, and we’re glad Aaron and Luke were able to make the whole process easy from scheduling through installation. Thanks again for choosing Radon Pros!
Itsjustme1 reviewiTotal number of Google reviews Itsjustme has written across all businesses on Google Maps, not just this one.
They Installed a radon mitigation system in my house. They were very professional, knowledgeable, informative, and helpful, answering all of my questions. They did a neat, professional installation and, for my house, were able to locate it where it is not very noticeable. It is very quiet unlike my neighbor's system and it is performing very well. I am very happy with everything.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thanks so much for the great review! We really appreciate you taking the time to share your experience. We’re glad we could provide a clean, quiet, and effective radon mitigation system while keeping it as unobtrusive as possible. It was a pleasure working with you, and we truly appreciate your business!
Chris Hoenshell7 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I recently had a radon mitigation system installed by Luke at Radon Pros, and I couldn't be happier with the entire experience.
From the beginning, Luke was extremely professional, punctual, and transparent about what to expect. He took the time to evaluate our home, explain the best placement for the system, and answered all of our questions with patience and expertise. The installation was clean, quick, and neat. In less than 36 hours our levels dropped from above 7 to less than .5. Highly recommended Radon Pros.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you, Chris! We really appreciate you taking the time to share your experience. We're glad we could get your radon levels down so quickly and that you were happy with the installation. It was a pleasure working with you, and we truly appreciate your recommendation!
Heather DeGraffenreidLocal Guide · 28 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Aaron was very respectful, professional, and informative from the moment he arrived. He introduced himself right away and shook both my husband’s and my hands, which really impressed me because you rarely see that kind of courtesy anymore. He explained what to expect, answered our questions, and made the entire process easy.
The installation was done very neatly, with no mess left behind. The radon mitigation system is compact and does not take up much space in our garage. We were very pleased with Aaron and the quality of the service we received. We highly recommend Radon Pros!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Thank you so much, Heather, for taking the time to leave such a thoughtful review! It was a pleasure meeting you and your husband. We believe that clear communication, professionalism, and treating every customer with respect are just as important as providing a quality radon mitigation system. I'm glad we could make the process easy and leave you with a clean, compact installation that met your expectations. We truly appreciate your recommendation and your trust in Radon Pros. If you ever have any questions in the future, we're always here to help. Thank you again!
Charlie DLocal Guide · 3 reviewsiTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Very easy to get a quote and an appointment for install. Communication was great throughout, and install was quick, easy, and clean.
Response from the owner · 3 months ago
Thank you, Charlie! We really appreciate you taking the time to leave us a review. We're glad the entire process from getting a quote to the installation was smooth and that our communication and workmanship met your expectations. Thank you for choosing Radon Pros, and don't hesitate to reach out if you ever need anything in the future!
