Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise Royal Chimney Service for its professional, thorough, and punctual approach to chimney sweeping, inspections, and repairs. Reviewers highlight clear communication, honest assessments, and helpful advice on efficient fireplace use, often noting the company's cleanliness and long-standing reliability. However, some low-star reviews criticize difficult scheduling, limited service area coverage, and high costs for repairs that required redoing, while others mention a lack of response to initial inquiries.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
233 Google reviews we collected
Phrases our text analysis found in 212 written reviews
How often each topic comes up in the written reviews
We read 212 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dave was professional, friendly, honest and very accommodating when we asked him to take a quick look at our chimney.”
“I have been a customer for years and Jake always does a great job!”
“He also repaired the attachment for the damper chain and educated me on how to use my fireplace most efficiently.”
“Appreciate the royal chimney sweep and have been using them for many years highly recommend them.”
“I cant recommend them enough.”
“Their recommended repairs were thoroughly explained.”
“Super reasonable and understanding with the situation.”
“That's when I realized how easy it was and how overcharged it had been.”
“He provided his honest insight which also included identifying pretty much (in my words) a cash grab by another company along with fear mongering.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Royal Chimney Service for 8 kinds of job. Pick one to see what they paid and said.
Del came out today to clean our gas fireplace. It looks great. He was prompt, efficient and friendly. Nice job! Thank you.
Dave was professional, friendly, honest and very accommodating when we asked him to take a quick look at our chimney. We will be contacting him again
Excellent service. Dave did a thorough job of inspecting and cleaning the chimney for the home we recently moved to. He also repaired the attachment for the damper chain and educated me on how to use my fireplace most efficiently. Left the house perfectly clean. Would use this service again.
Courteous, timely, efficient, and very thorough. Appreciate the royal chimney sweep and have been using them for many years highly recommend them.
We’d highly recommend Royal Chimney! Scheduling was easy and timely. They did a thorough sweep and left everything clean. Their recommended repairs were thoroughly explained.
I've been working with Jake Rowell over at Royal Chimney now for almost six years now and he's always gone above and beyond in taking care of our Osburn Wood Burning Stove and Chimney maintenance. It’s always a pleasure working with on and the greater team when we need our chimney swept and inspected.
| Job | Reviews | Category typical |
|---|---|---|
| Chimney inspections | 23 | — |
| Chimney cleaning | 14 | — |
| Chimney flue cleaning | 14 | — |
| Smoke chamber cleaning | 9 | — |
| Stove & fireplace cleaning | 9 | — |
| Chimney repair & restoration | 8 | — |
| Fireplace installations | 7 | — |
| Fire prevention | 2 | — |
4.9 ★★★★★ 233 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Del came out today to clean our gas fireplace. It looks great. He was prompt, efficient and friendly. Nice job! Thank you.
Dave was professional, friendly, honest and very accommodating when we asked him to take a quick look at our chimney. We will be contacting him again
Excellent service. Dave did a thorough job of inspecting and cleaning the chimney for the home we recently moved to. He also repaired the attachment for the damper chain and educated me on how to use my fireplace most efficiently. Left the house perfectly clean. Would use this service again.
I have been a customer for years and Jake always does a great job!
Courteous, timely, efficient, and very thorough. Appreciate the royal chimney sweep and have been using them for many years highly recommend them.
We’d highly recommend Royal Chimney! Scheduling was easy and timely. They did a thorough sweep and left everything clean. Their recommended repairs were thoroughly explained.
I've been working with Jake Rowell over at Royal Chimney now for almost six years now and he's always gone above and beyond in taking care of our Osburn Wood Burning Stove and Chimney maintenance. It’s always a pleasure working with on and the greater team when we need our chimney swept and inspected.
Thank you Brad for being a loyal customer to Royal Chimney. Beautiful picture of your fireplace. We look forward to servicing your chimney next season!
Very prompt, professional and thorough! Would definitely recommend Royal Chimney Sweep!
Royal Chimney Sweep was referred by Dave Maltauf, an employee of Royal. He came out to assess our chimney which needed much attention !! I was impressed by his professionalism and has a courteous manner. He explained the process and I'm satisfied all the way around. Kudos to Dave and Royal. Looking forward to the job completion. Thank you !!!
Jake did a great job cleaning our chimney and also offering advice for more efficient burning in our fireplace. He was very thorough! Highly recommend Royal Chimney, we've used them several times and have had a great experience each time.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
