Home inspector · Artesia, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty66−3.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 27 building inspectorsiPosition by Experts Score among all companies we track in this category. · better than 23%
4.9★★★★★427 Google reviews · 24 photos
96%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Signature Home Inspection 4.9 out of 5 based on 427 reviews, with the owner responding to 88% of feedback. Customers frequently praise the company's punctuality, professional communication, and detailed reports that include photos and clear explanations for pre-purchase, mold, and insurance inspections. While most experiences are positive, a few low-star reviews note that inspectors occasionally missed visible defects like door issues or water damage, and some clients reported delays in receiving repair estimates after the inspection was completed.
Google rating: 4.9 out of 5 from 427 reviews (96% five-star).
Reviews on this page: 427 Google reviews (284 with written comments).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 2, 2026.
Service: Building Inspector serving Artesia, California.
Data from Google, last updated October 25, 2026.
Score profile vs other building inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Signature Home InspectionBuilding Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Signature Home Inspection: 93/100 on this factor. Category median: 98.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Signature Home Inspection: 95/100 on this factor. Category median: 97.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Signature Home Inspection: 66/100 on this factor. Category median: 99.B
66
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Signature Home Inspection: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Signature Home Inspection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Signature Home Inspection: 100/100 on this factor. Category median: 50.A
100
Bar = this company · dark tick = category median.
Star ratings
427 Google reviews we collected
4.9of 5
5 stars41296%
4 stars72%
3 stars00%
2 stars10%
1 star72%
Praise vs complaints
Phrases our text analysis found in 284 written reviews
99%praise
Praise64299%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price531%
Reasonable1169%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16425%
Quality & results16325%
Would recommend11217%
Communication8413%
Speed & response8313%
Honesty & trust223%
Price & value203%
What customers talk about
We read 284 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very professional and took his time to explain everything we need to know”
“Thank you Scott for making the home inspection process enjoyable and effortless and for your thorough report with a lightning fast turnaround time!”
“We would absolutely recommend him and use him again!”
“Scott was also happy to take the time to explain what the work entailed and the potential scenarios depending on the result.”
“He found and documented all the known issues of the unit and completed a detailed report the next day.”
“He was upfront about pricing which was reasonable and comparable to the other highly rated places in the area I checked out.”
“Signature Home Inspection provided excellent service and a thorough home inspection and mold report for great value!”
“I was expecting that my realtor had chosen an overpriced cimpany, but I was wrong.”
People customers mention
Scott26 reviews
Robert21 reviews
Inspections13 reviews
Sam10 reviews
Matt9 reviews
Gonzalez7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Signature Home Inspection for 8 kinds of job. Pick one to see what they paid and said.
RodLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Scott at Signature Home Inspection is a fantastic inspector! He found and documented all the known issues of the unit and completed a detailed report the next day. Scott gave us recommendations and things to look out for in the near term. We were able to get a seller concession through the inspection contingency.…
Great price
Jimmy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
He was very professional and took his time to explain everything we need to know
I am very satisfied with his service
JP9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thank you Scott for making the home inspection process enjoyable and effortless and for your thorough report with a lightning fast turnaround time!
I also appreciated the tutorials or links to help me remedy some of the findings.
Jeff9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great service! Scott was very accommodating, friendly and thorough. I received the reports in a timely manner too. Scott was also happy to take the time to explain what the work entailed and the potential scenarios depending on the result. He returns calls in a timely manner as well. Highly recommended.
Ed8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★
Scott was punctual, on time , and was pleasant from beginning to end. He performed mold testing and was methodical and professional throughout his work.
The test results were sent back from the lab in timely fashion as Scott said they would.
Overall a job well done!
I would highly recommend Scott for any inspections that are needed 🤙
Jaime1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Quick to respond and efficient. Great communication throughout the process and thorough!
Scott at Signature Home Inspection is a fantastic inspector! He found and documented all the known issues of the unit and completed a detailed report the next day. Scott gave us recommendations and things to look out for in the near term. We were able to get a seller concession through the inspection contingency. Signature's Portal also very easy to navigate and informative. Highly recommended.
Price assessment: Great price
Response from the owner · 3 weeks ago
Rod, thank you for the kind words—Scott will really appreciate it. I’m glad he was able to thoroughly document the issues, get you a detailed report the next day, and share practical near-term recommendations, and it’s great to hear the portal was easy to use and helped you navigate everything smoothly.
Jimmy Kim3 reviewsiTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
He was very professional and took his time to explain everything we need to know
I am very satisfied with his service
Response from the owner · a month ago
Jimmy, thank you for the kind review. I’m glad our inspector was professional and took the time to walk you through everything so you felt confident about the inspection. We really appreciate your trust and are happy you were satisfied with the service.
JP Y9 reviewsiTotal number of Google reviews JP has written across all businesses on Google Maps, not just this one.
Thank you Scott for making the home inspection process enjoyable and effortless and for your thorough report with a lightning fast turnaround time!
I also appreciated the tutorials or links to help me remedy some of the findings.
Response from the owner · a month ago
JP, thank you for the kind words—Scott will really appreciate it. We’re glad he made the inspection feel easy, delivered a thorough report quickly, and that the tutorials and links helped you feel confident tackling a few of the items.
Michelle Z3 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Thank you, Michelle. We're glad the report met your expectations and that you found our team pleasant to work with. We appreciate the kind feedback and will share it with the team. We look forward to assisting you again.
Jeff Lazarus9 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Great service! Scott was very accommodating, friendly and thorough. I received the reports in a timely manner too. Scott was also happy to take the time to explain what the work entailed and the potential scenarios depending on the result. He returns calls in a timely manner as well. Highly recommended.
Response from the owner · 2 months ago
Thank you, Jeff, for the wonderful review and recommendation. We're glad Scott provided accommodating, friendly, and thorough service and that you received timely reports and clear explanations of the work and possible outcomes. We appreciate you highlighting his responsiveness and will share your feedback with him. We look forward to assisting you again whenever you need us.
Ed Lopez8 reviewsiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Scott was punctual, on time , and was pleasant from beginning to end. He performed mold testing and was methodical and professional throughout his work.
The test results were sent back from the lab in timely fashion as Scott said they would.
Overall a job well done!
I would highly recommend Scott for any inspections that are needed 🤙
Price assessment: Reasonable price
Services: Indoor allergen sampling, Mold sampling
Response from the owner · 3 months ago
Thank you for the kind review, Ed. We’re glad Scott was punctual, professional, and that the testing and lab results met your expectations. We appreciate your recommendation and will pass your feedback along to Scott. Please contact us anytime for future inspections or questions.
Tim Hogan2 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Thanks for the great review, Tim. We're glad Scott was able to help and we'll pass along your praise to him. We appreciate your feedback and look forward to serving you again.
Jaime Spataro1 reviewiTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
Quick to respond and efficient. Great communication throughout the process and thorough!
Response from the owner · 4 months ago
Thank you for the kind review, Jaime. We’re glad our team was quick, efficient, and communicated clearly throughout the process. We appreciate your feedback and look forward to assisting you again.
Hannah Reshes9 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Scott was timely and thorough with his inspection, and was extremely knowledgable. He provides a detailed report that is user friendly and very detail oriented, with pictures to prove every claim. We would absolutely recommend him and use him again!
Price assessment: Reasonable price
Response from the owner · 5 months ago
Thank you, Hannah, for taking the time to share your experience. We're thrilled Scott's timely, thorough inspection and clear, photo-supported report met your expectations and that you would recommend us. We appreciate your trust and look forward to assisting you again in the future.
Margaret HuangLocal Guide · 14 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
