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Sloderbeck Heating & Cooling, LLC

HVAC contractor · Carmel, IN · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 103 HVAC contractorsPosition by Experts Score among all companies we track in this category. · better than 58%
5.0 ★★★★★ 201 Google reviews · 22 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Oct 2026latest review

Sloderbeck Heating & Cooling, LLC at a glance

Customers frequently cite punctuality, clear communication, and fair pricing as key aspects of the service. Reviewers note that technicians often diagnose issues thoroughly, offer multiple options without pressure, and provide same-day or rapid repairs for heating and cooling systems. While the company maintains a high rating, one critical review highlights a failure to properly identify an AC problem and another describes a scheduling delay where a technician declined service after a long wait.

  • Google rating: 5.0 out of 5 from 201 reviews (98% five-star).
  • Reviews on this page: 201 Google reviews (164 with written comments, 2 with photos).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: October 26, 2026.
  • Service: HVAC Contractor serving Carmel, Indiana.

Data from Google, last updated October 27, 2026.

Score profile vs other HVAC contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction96Reliability96Craft & service81Value100Momentum100Replies to reviews100Satisfaction: 96 (median 95)Reliability: 96 (median 93)Craft & service: 81 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
This companyHVAC Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sloderbeck Heating & Cooling, LLC: 96/100 on this factor. Category median: 95.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sloderbeck Heating & Cooling, LLC: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sloderbeck Heating & Cooling, LLC: 81/100 on this factor. Category median: 96.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sloderbeck Heating & Cooling, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sloderbeck Heating & Cooling, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sloderbeck Heating & Cooling, LLC: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

201 Google reviews we collected

  • 5 stars19798%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 164 written reviews

  • Praise37899%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price240%
  • Reasonable360%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response8322%
  • Staff & attitude8121%
  • Quality & results6517%
  • Would recommend5815%
  • Price & value4211%
  • Honesty & trust308%
  • Communication226%

What customers talk about

We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are always prompt, efficient, and if a new part is needed can get it done for us.”
  • “Brent and his team are attentive, thorough, courteous and proactive in addressing our HVAC needs.”
  • “Great experience with Sloderbeck Heating and Cooling!”
  • “We have contracted with them for several years and highly recommend.”
  • “Always professional, courteous, and fair in their pricing.”
  • “I have used them for years I can honestly say I would use no other !”
  • “Scheduled promptly, explained and resolved problem.”

People customers mention

  • Brent 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sloderbeck Heating & Cooling, LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

We have used Sloderbeck Heating & Cooling for a few years now. We have a twice a year contract with them. They are always prompt, efficient, and if a new part is needed can get it done for us. Good team... emphasis on IF a new part is needed. I appreciate that.

Paid $600–800Reasonable price
Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with Sloderbeck Heating and Cooling! After being told my HVAC was not repairable because it used "outdated" refrigerant, SHC technician took the time to diagnose the problem and fix it instead of pushing replacement of the unit. Honest, knowledgeable, and highly recommend!

Paid $400–600Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 201 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Doug Schmidt2 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brent and his team are attentive, thorough, courteous and proactive in addressing our HVAC needs. We have contracted with them for several years and highly recommend.

Response from the owner · a year ago

Thank you for the kind words Doug. We appreciate you

Roger Hany4 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Sloderbeck Heating & Cooling for a few years now. We have a twice a year contract with them. They are always prompt, efficient, and if a new part is needed can get it done for us. Good team... emphasis on IF a new part is needed. I appreciate that.

  • Price assessment: Reasonable price
  • Price: $600–800
Brian Kiser10 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brent & his crew are great to work with!

Anita Flinchum1 reviewTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with Sloderbeck Heating and Cooling! After being told my HVAC was not repairable because it used "outdated" refrigerant, SHC technician took the time to diagnose the problem and fix it instead of pushing replacement of the unit. Honest, knowledgeable, and highly recommend!

  • Price assessment: Reasonable price
  • Price: $400–600
Rick Fields3 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This Team is top notch ! I have used them for years I can honestly say I would use no other ! Most of the time I interact with Mike ….He is fabulous at customer service! I highly recommend them!

Response from the owner · 2 months ago

Thank you Rick for the positive feedback. We have got to know you and your family and think you are some of the best people we know! Thank you for trusting us with your comfort.

Andy Hahn8 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scheduled promptly, explained and resolved problem. Definitely recommend!

Response from the owner · 10 months ago

Thank you Andy! We are glad to be of service for you and your family

Brian13 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Locally owned and honest about what they're doing. No pressure or commission to push unnecessary services. Same guy has been to my property a few times.

  • Price assessment: Great price
Response from the owner · 3 months ago

Brian, Thank you for the kind words. We appreciate you trusting us for your service needs.

James Slaven1 reviewTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding professionalism, on time, Resolved my issues😎

Gary Matthews5 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike found out problem, ordered the control board and put it in. Things are good now👍They are now my heating and cooling company. Going to have them come out twice a year for check ups.

Thomas Hafler3 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top of the line very professional will use again if needed

Response from the owner · 3 months ago

Thank you, Tom for the nice review. I’m glad we could help you.

Sloderbeck Heating & Cooling, LLC on Google Maps →

Business details