Sweet Oasis Chocolate Shop logo

Sweet Oasis Chocolate Shop

Chocolate shop · Redmond, OR · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%56+15.8Replies to reviews 8%23+1.9Momentum penalty37−6.3Experts Score= 55Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 31 ice cream shopsPosition by Experts Score among all companies we track in this category. · better than 17%
4.7 ★★★★★ 133 Google reviews · 24 photos
89%five-star reviews
4.23★last 12 monthsAverage stars on reviews from the last 12 months only.
9.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Oct 2026latest review

Sweet Oasis Chocolate Shop at a glance

Reviewers highlight the shop's wide variety of chocolates, fudge, boba tea, and vintage treats, alongside friendly staff and reasonable pricing. Common praise includes the welcoming atmosphere and diverse inventory suitable for families. However, several low-star reviews criticize the freshness of bulk candy, noting stale jelly beans and expired products, which detracts from the overall experience despite the positive service.

  • Google rating: 4.7 out of 5 from 133 reviews (89% five-star).
  • Reviews on this page: 133 Google reviews (100 with written comments, 4 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Ice Cream Shop serving Redmond, Oregon.

Data from Google, last updated October 28, 2026.

Score profile vs other ice cream shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.

Satisfaction69Reliability56Craft & service–Value–Momentum37Replies to reviews23Satisfaction: 69 (median 83)Reliability: 56 (median 80)Momentum: 37 (median 100)Replies to reviews: 23 (median 59)
Sweet Oasis Chocolate ShopIce Cream Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sweet Oasis Chocolate Shop: 69/100 on this factor. Category median: 83.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sweet Oasis Chocolate Shop: 56/100 on this factor. Category median: 80.C
56
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sweet Oasis Chocolate Shop: 37/100 on this factor. Category median: 100.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sweet Oasis Chocolate Shop: 23/100 on this factor. Category median: 59.D
23

Bar = this company · dark tick = category median.

Star ratings

133 Google reviews we collected

  • 5 stars11889%
  • 4 stars75%
  • 3 stars22%
  • 2 stars00%
  • 1 star65%

Praise vs complaints

Phrases our text analysis found in 100 written reviews

  • Praise73100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4156%
  • Would recommend1419%
  • Quality & results811%
  • Price & value710%
  • Honesty & trust23%
  • Speed & response11%

What customers talk about

We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Sweet Oasis is more than just a candy store but if your looking for candy this is the place.”
  • “Overall, my experience at Sweet Oasis Candy Shop was fantastic, and I highly recommend it to anyone looking for a unique and delicious treat.”
  • “Each piece was crafted with care and attention to detail, resulting in rich, decadent flavors that melted in my mouth.”
  • “The prices are very reasonable, not super high like you'd expect for a small downtown shop.”
  • “This Candy Shop is ran by the most kind hearted, pure, and honest people.”
  • “Upon entering the shop, I was immediately struck by the inviting and cozy atmosphere.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JuliaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 hours ago★★★

Fun and whimsical downtown candy shop! I love their Christmas snow globes. Just make sure to check dates on candy. Customer service 10/10.

PamLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★

Sooo disappointed. lots of bulk Candy to choose from and spent 14.00 on stale Jelly Bellys. Peanut Butter seafoam had no flavor.

JamesLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful chocolate and candy shop with a wide variety of delicious chocolates, sweets and vintage treats. The staff are top-notch. They go above and beyond to welcome and help their patrons. Well worth a visit and a great addition to the downtown area.

Lana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Such a fantastic kids friendly Candy/Treat Shop.i stop by with my grand kiddos once a week. Everyone is so friendly & the selection is the best!!!

MarkLocal Guide · 291 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Stepped into this very unique store and was greated with a warm hello and smile. Sweet Oasis is more than just a candy store but if your looking for candy this is the place. From homemade fudge to candies of the past, present, and fresh chocolates. Throw in the giftware, custom made clothing, and collectables, makes this a must stop place in Redmond.

gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I didnt know this store existed right next to where I live. This store is amazing! There is no other way to describe it. I purchased 2 blankets, 1 for 15$ or 2 for 25$!! Found the jawbraker my daughter has been asking for for a week now and I havent been able to find. They have a HUGE Keychain options and the…

Photos

Customer reviews

4.7 ★★★★★ 133 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Julia NakamuraLocal Guide · 33 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fun and whimsical downtown candy shop! I love their Christmas snow globes. Just make sure to check dates on candy. Customer service 10/10.

Stephanie Barbian5 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Disappointed. Bought a NeeDoh and discovered it’s a fake!

Nolan WellesLocal Guide · 58 reviewsTotal number of Google reviews Nolan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great shop with plenty of toys and treats for people off all ages

Pam MillerLocal Guide · 77 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sooo disappointed. lots of bulk Candy to choose from and spent 14.00 on stale Jelly Bellys. Peanut Butter seafoam had no flavor.

James McMurryLocal Guide · 5 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful chocolate and candy shop with a wide variety of delicious chocolates, sweets and vintage treats. The staff are top-notch. They go above and beyond to welcome and help their patrons. Well worth a visit and a great addition to the downtown area.

Lana Wolter3 reviewsTotal number of Google reviews Lana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a fantastic kids friendly Candy/Treat Shop.i stop by with my grand kiddos once a week. Everyone is so friendly & the selection is the best!!!

Mark FelterLocal Guide · 291 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stepped into this very unique store and was greated with a warm hello and smile. Sweet Oasis is more than just a candy store but if your looking for candy this is the place. From homemade fudge to candies of the past, present, and fresh chocolates. Throw in the giftware, custom made clothing, and collectables, makes this a must stop place in Redmond.

gina bloyer5 reviewsTotal number of Google reviews gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I didnt know this store existed right next to where I live. This store is amazing! There is no other way to describe it. I purchased 2 blankets, 1 for 15$ or 2 for 25$!! Found the jawbraker my daughter has been asking for for a week now and I havent been able to find. They have a HUGE Keychain options and the prices are amazing. Selection of Asian snackies and sodas. Haulographic posters...all the things you're looking for that are popular characters right now. It was fantastic and I love this shop!!!

Justin Eastman1 reviewTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great selection of candy,the homemade confections are awesome and the manager treats you with respect and kindness and truly cares about what he does

Jessica BeardLocal Guide · 15 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We come here often, it's always a neat lil stop in w a good selection of changing and regular stock, excellent pricing on gifts, and a really friendly atmosphere.

Sweet Oasis Chocolate Shop on Google Maps →

Business details

  • Address: 535 SW 6th St, Redmond, OR 97756
  • Phone: (541) 408-0821
  • Service area: Redmond, OR