General contractor · Prescott Valley, AZ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%97+29.8Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 30 home remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 48%
5.0★★★★★20 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Tile, Perfected handles various projects including flooring, backsplashes, and bathroom renovations with high quality and attention to detail. Reviewers frequently cite professional conduct, punctual adherence to schedules, effective communication, and competitive pricing compared to local competitors. The company maintains a five-star rating from twenty reviews, with the owner responding to nearly all customer feedback.
Google rating: 5.0 out of 5 from 20 reviews (95% five-star).
Reviews on this page: 20 Google reviews (20 with written comments, 5 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: September 12, 2026.
Service: Home Remodeling Contractor serving Prescott Valley, Arizona.
Data from Google, last updated October 25, 2026.
Score profile vs other home remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Tile, PerfectedHome Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tile, Perfected: 95/100 on this factor. Category median: 97.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tile, Perfected: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tile, Perfected: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
5.0of 5
5 stars1995%
4 stars15%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
98%praise
Praise3998%
Complaints13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1128%
Would recommend1025%
Staff & attitude923%
Price & value615%
Communication25%
Speed & response13%
Honesty & trust13%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They stuck to a time table that we had established ahead of time, were professional, and above all did amazing work.”
“I highly recommend Tony and his team for any type of tile work you are planning.”
“Everyone on his team was friendly, professional, and a pleasure to have in my home, and scheduling was always convenient.”
“Tony quoted a great price for high end materials used in the process, such as, the thin set, grout, etc.”
“Tony, owner, answered my call (Wednesday), I explained my mom's situation and he was at her house surveying the floor in less than an hour.”
“The next day Tony and his wonderful team were there again at 8am pulling out the tile and cleaning what was underneath and by Friday afternoon she had…”
“He was upfront and honest about when his crew would be available.”
People customers mention
Tony5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tile, Perfected for 2 kinds of job. Pick one to see what they paid and said.
Me1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Tony and his team for any type of tile work you are planning. A minor refrigerator leak lead to the replacement of tile flooring throughout my entire home. His crew - Aaron, Mark, Ryan, Ryan and Morgan brought expert knowledge and skill to every aspect of my flooring replacement.
Everyone on his…
Great priceTile work installationInstall flooringHome renovations
Anthony4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Tony and his team were great! They stuck to a time table that we had established ahead of time, were professional, and above all did amazing work. My family and I couldn’t be happier with our new tile floors. Any future home projects that we have will 100% include using them!
Great priceTile work installationInstall flooring
Bill4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Tile Perfected did an excellent job for us. Highly recommended in my book. Pricing was very good.
Brian5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service..excellent knowledge and work ethics. An awsome choice if you want it done tight!
MariaLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Thank you, Tile Perfected! I absolutely love the backsplash Aaron installed in my kitchen. Aaron is very detailed in his work, ensuring every aspect of installation is to perfection. Tony quoted a great price for high end materials used in the process, such as, the thin set, grout, etc. The company is ultra…
Brian4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I work as a Building Inspector and am very impressed by the quality and professionalism presented by this company and their workers, I highly recommend them for your renovation projects.
I highly recommend Tony and his team for any type of tile work you are planning. A minor refrigerator leak lead to the replacement of tile flooring throughout my entire home. His crew - Aaron, Mark, Ryan, Ryan and Morgan brought expert knowledge and skill to every aspect of my flooring replacement.
Everyone on his team was friendly, professional, and a pleasure to have in my home, and scheduling was always convenient.
An unexpected bonus was Tony’s design acumen. I’m very happy with the collaborative effort during planning and with the results - his initial estimate was impressively close to the final cost! I already plan to work with Tony on additional home upgrades next year. I’m almost concerned at posting such a stellar review at the risk of revealing one of the best kept secrets in the Sedona area for tile work and renovation!
Price assessment: Great price
Services: Tile work installation, Install flooring, Home renovations, Tile replacement, Tile work replacement, Remodeling, Flooring
Anthony Thompson4 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Tony and his team were great! They stuck to a time table that we had established ahead of time, were professional, and above all did amazing work. My family and I couldn’t be happier with our new tile floors. Any future home projects that we have will 100% include using them!
Price assessment: Great price
Services: Tile work installation, Install flooring
Response from the owner · a year ago
Hi Anthony, so awesome that you're happy with your new tile floors! Your trust means everything to us. 😊
Larry Griffith16 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Tony and crew were awesome to work with. A Professional job all the way.
Response from the owner · a year ago
It's a pleasure to hear about Tony and the crew's outstanding work, Larry! We take pride in delivering professional results and are glad it showed. Your five-star review means a lot to our team.
Bill Thomas4 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Thank you, Tile Perfected! I absolutely love the backsplash Aaron installed in my kitchen. Aaron is very detailed in his work, ensuring every aspect of installation is to perfection. Tony quoted a great price for high end materials used in the process, such as, the thin set, grout, etc. The company is ultra conscious of protecting the property of the homeowner, and leaving everything as pristine as it was upon arrival. I cannot commend them more for their beautiful work. Should I need similar services in the future, I'll certainly be calling Tile Perfected.
Response from the owner · a year ago
Thank you so much Maria! We are grateful for the chance to put these final touches on your new kitchen and we are pleased to hear that you love our work. Call us anytime
Linda Mahoney7 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Tile, Preferred is the company you want to call if flooring is what you need. My mother had an awful tile job done on her kitchen in which the person responsible agreed it was poorly done and needed to come out. This person kept my 78 yo mother with no access to her kitchen for almost 10 days and never showed up to pull up the awful tile. I have no experience with flooring of any kind and decided to call the first business listed on Google which, thank goodness, turned out to be Tile, Preferred. Tony, owner, answered my call (Wednesday), I explained my mom's situation and he was at her house surveying the floor in less than an hour. The next day Tony and his wonderful team were there again at 8am pulling out the tile and cleaning what was underneath and by Friday afternoon she had her brand new floor installed, which Tony even went with her to pick it out! I can't say "thank you" enough, Tony, for all you did for my mom! ⭐⭐⭐⭐⭐
Response from the owner · a year ago
Thank you Linda, for your glowing review. We are humbled to be recognized for what we see as just "the right thing to do" I am very glad to know that our dedication is appreciated. Call us anytime you need help, or even just a second opinion
Marc Weier4 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
We recently had our kitchen and family room floor done by Tile Perfected. The owner’s name is Tony San Felice. We used a tile that was 4’ long x 10” wide. It is an Italian made ceramic/porcelain tile that simulates a wood floor. It was not an easy tile to lay! Add to it, we had an uneven floor that needed to be remedied before the flooring could be put down. We had bids from four different tilers. Tony wasn’t the cheapest and he told me he wasn’t going to be the cheapest. However, I wanted a quality job in what I knew was going to be a difficult project. A couple of things stood out:
1. He was upfront and honest about when his crew would be available.
2. His bid was in line with the work needed.
3. He was honest and communicative about the scope of the work.
4. His installer was what I would call a “Master Craftsman”! Everything had to be done perfectly, or it was unacceptable!
5. He has several crews, so he is very flexible on staffing and resources.
In the end, Tile Perfected was the right company for our job! We could not have picked a better tile installer! We will have them back to other flooring in our house. I would highly recommend Tony and Team. They do what they say they are going to do!
Response from the owner · a year ago
Thank you, Marc, for your glowing review of Tile Perfected and Tony San Felice! We appreciate your positive feedback and look forward to working with you again in the future.
Brian Philllips4 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
I work as a Building Inspector and am very impressed by the quality and professionalism presented by this company and their workers, I highly recommend them for your renovation projects.
Response from the owner · Edited a year ago
Thank you for your positive feedback, Brian! We are thrilled to hear that you were impressed with our quality and professionalism. We look forward to working with you on future projects.
Barbara Ruga3 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Really appreciated talent and ultimate product! Tony is very knowledgeable and very helpful in product selection and design ideas.
Response from the owner · a year ago
Hello Barbara,
We are humbled by your review. If you would allow us one more moment of your time, would you let us know where we fell short? Our dedication to excellence is unrelenting in all aspects of our work and our service. We truly appreciate your business and hope for an opportunity to correct anything we may have overlooked. Thanks again!
