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Wise Pest Control

Pest control service · El Monte, CA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%33+2.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 83 cockroach controlPosition by Experts Score among all companies we track in this category. · better than 15%
4.9 ★★★★★ 148 Google reviews · 10 photos
96%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$197typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Wise Pest Control at a glance

Google reviewers rate Wise Pest Control 4.9 out of 5 based on 148 reviews, frequently praising punctuality, clear communication, and flexible treatment options for ants, rodents, and termites. Customers often highlight the staff's knowledge and honesty regarding necessary services. However, low-star reviews describe a pattern where existing clients experienced missed appointments without notification and billing errors, contrasting with the positive experiences of new customers.

  • Google rating: 4.9 out of 5 from 148 reviews (96% five-star).
  • Reviews on this page: 148 Google reviews (141 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 14, 2026.
  • Service: Cockroach Control serving El Monte, California.

Data from Google, last updated November 2, 2026.

Score profile vs other cockroach control

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction89Reliability83Craft & service100Value100Momentum100Replies to reviews33Satisfaction: 89 (median 94)Reliability: 83 (median 93)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 33 (median 100)
Wise Pest ControlCockroach Control median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wise Pest Control: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wise Pest Control: 83/100 on this factor. Category median: 93.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wise Pest Control: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wise Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wise Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wise Pest Control: 33/100 on this factor. Category median: 100.D
33

Bar = this company · dark tick = category median.

Star ratings

148 Google reviews we collected

  • 5 stars14296%
  • 4 stars11%
  • 3 stars11%
  • 2 stars11%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 141 written reviews

  • Praise38498%
  • Complaints82%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price938%
  • Reasonable1563%
  • Overpriced00%
  • Not sure00%
$197+70% vs typical cockroach control

Middle half of what 19 customers paid ($158–$323) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9424%
  • Speed & response7218%
  • Quality & results7118%
  • Would recommend5514%
  • Communication5013%
  • Price & value297%
  • Honesty & trust215%

What customers talk about

We read 141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jeff educated me on the problem at hand and thoroughly walked me through the process with intelligence and compassion.”
  • “Great service, arrived on time and got the job done!”
  • “Jeff was very responsive and thoroughly answered all of my questions regarding more natural treatments.”
    “Very, very poor service.”
  • “Highly recommend using this Wise Pest Control for your pest needs.”
    “Never again Sir, never again.”
  • “Jeff was quick, efficient and had good communication.”
  • “I really appreciate that they're honest about what is worth it vs.”
  • “Excellent customer service, reliable work, and great attention to detail.”

People customers mention

  • Jeff 19 reviews
  • Chase 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Wise Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Crash2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service, arrived on time and got the job done! Will def be using this Wise Pest control again in the future

Paid $180–200Great priceBug & insect extermination
Nicola4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeff was quick, efficient and had good communication. You’re also noticed a slight termite issue and offers good ongoing servicing

Paid $180–200Reasonable priceAnt extermination
DiLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been using Wise Pests for several years now, based on recommendation from a friend. They are responsive, attentive, and have provided great service in eliminating ants, spiders, mosquitos, and other critters. I would recommend for those in the LA and Pasadena area.

Paid $200+Reasonable price
HillaryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I contacted Wise Pest control Monday afternoon and had info and availability by that evening. Jeffrey came out first thing on Tuesday to eliminate a small wasp nest on our second story. All communication was professional and I appreciate the prompt service.

Paid $180–200Hornet & wasp extermination
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

WISE pest control is the standard-bearer! These guys are extremely knowledgeable, punctual, and personable … Jeff is a testament to professionalism and expertise. He’s been out to our home three years in a row now and he remembers every detail of our pest complaints. Thank you for taking care of our home (and our…

Paid $100–120Great priceHome inspectionGeneral pest inspectionAnt extermination
RubenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed a pest control company to take care of a serious ant problem I a home rebuild. Also I wanted a local pest control company wich they are. Jeff responded to my call and scheduled me in. After treatment no ants in the the house. The did a very good job and Jeff knows his stuff. I would not hesitate to call…

Paid $200+Reasonable priceAnt extermination

Photos

Customer reviews

4.9 ★★★★★ 148 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Perchui Kavakchyan1 reviewTotal number of Google reviews Perchui has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff was great and very knowledgeable. He treated my entire home and backyard.

  • Price assessment: Great price
  • Price: $140–160
  • Services: Mosquito extermination
  • Pest type: Cockroaches, Spiders
Crash Mate2 reviewsTotal number of Google reviews Crash has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, arrived on time and got the job done! Will def be using this Wise Pest control again in the future

  • Price assessment: Great price
  • Price: $180–200
  • Services: Bug & insect extermination
  • Pest type: Ants, Cockroaches, Spiders
Nicola Gaha4 reviewsTotal number of Google reviews Nicola has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff was quick, efficient and had good communication. You’re also noticed a slight termite issue and offers good ongoing servicing

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Ant extermination
  • Pest type: Ants, Termites
Rachel Paul2 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wise and Jeff were great! Friendly, knowledgeable, and helpful. I also appreciate the option for one time or bimonthly treatments, instead of having to opt in for a monthly service.

  • Pest type: Ants, Spiders
Maya Stodder1 reviewTotal number of Google reviews Maya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Wise Pest Control! Jeff was very responsive and thoroughly answered all of my questions regarding more natural treatments. He did a wonderful job with treating my house for ants. Thank you Jeff!

  • Price assessment: Reasonable price
  • Pest type: Ants
stephen ellisLocal Guide · 13 reviewsTotal number of Google reviews stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend using this Wise Pest Control for your pest needs. Jeff educated me on the problem at hand and thoroughly walked me through the process with intelligence and compassion. This is the last thing you ever want to spend money on, but it money well spent. Jeff and Chase went above and beyond with their services. They take pride in their business and they respect their clients.

Di JiangLocal Guide · 6 reviewsTotal number of Google reviews Di has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been using Wise Pests for several years now, based on recommendation from a friend. They are responsive, attentive, and have provided great service in eliminating ants, spiders, mosquitos, and other critters. I would recommend for those in the LA and Pasadena area.

  • Price assessment: Reasonable price
  • Price: $200+
  • Pest type: Ants, Cockroaches, Spiders, Mosquitoes
Nikki Fox-Sanchez2 reviewsTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

jeff was really helpful about our options with an ant problem and willing to work with what our family was comfortable with in terms of treatment. i appreciate wise being flexible and prompt with an appointment. looking forward to bi monthly applications!

  • Pest type: Ants
Anna Chahinian1 reviewTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with this company and would highly recommend them! We had been dealing with ants, roaches, and spiders in our warehouse, and they came out and did a thorough treatment of the entire space. They were professional, knowledgeable, punctual, and took the time to make sure everything was properly treated. The service was efficient and the entire process was easy from start to finish. It gave us so much peace of mind knowing our warehouse was properly taken care of. Excellent customer service, reliable work, and great attention to detail. We will definitely be using them again for our ongoing pest control needs. Highly recommend!

Andy Yi Li7 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff is really nice and patient. He gave good advice and was very patient in explaining their services. Please support local business! No complaints!

  • Price assessment: Reasonable price
  • Services: Spider extermination, General pest inspection, Cockroach extermination

Wise Pest Control on Google Maps →

Business details