General contractor · Prescott Valley, AZ · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 30 home remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★32 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
York Custom Construction holds a perfect five-star rating from thirty-two Google reviews, with the owner responding to half of them. Clients frequently describe services including kitchen and bathroom remodels, custom home builds, concrete work, and electrical installations. Recurring themes highlight punctuality, fair pricing, clear communication, and attention to detail. While most feedback is positive, one reviewer noted that daily clean-up was occasionally sloppy, though the final work quality remained satisfactory.
Google rating: 5.0 out of 5 from 32 reviews (100% five-star).
Reviews on this page: 32 Google reviews (23 with written comments, 4 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: October 15, 2026.
Service: Home Remodeling Contractor serving Prescott Valley, Arizona.
Data from Google, last updated October 25, 2026.
Score profile vs other home remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
York Custom ConstructionHome Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.York Custom Construction: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.York Custom Construction: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.York Custom Construction: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.York Custom Construction: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.York Custom Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
32 Google reviews we collected
5.0of 5
5 stars32100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
100%praise
Praise44100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1125%
Speed & response1023%
Would recommend818%
Staff & attitude614%
Price & value49%
Honesty & trust37%
Communication25%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend Ed and his team if you are looking for a Contractor who specializes in quality and excellent service!”
“The project started and finished on schedule, allowing us to move in on time.”
“From demo, to clean up, we give Ed, Linda, Chris and Kyle 5 stars!”
“Just as important is the fact that Ed York is such a nice man.”
“Ed was incredibly easy to work with, flexible with changes and add-ons, and fairly and reasonably priced.”
“He takes pride in his work and genuinely cares about his customers' satisfaction.”
“Professional, knowledgeable, experienced, provided written invoice and communicated timely along the project.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired York Custom Construction for 8 kinds of job. Pick one to see what they paid and said.
rtmhrj9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Ed York built our home from the ground up. This was a complicated build with unusual angles and dimensions yet the home turned out beautiful.
Megan12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ed estimated our project immediately, and one week later it was done! From demo, to clean up, we give Ed, Linda, Chris and Kyle 5 stars! Highly recommend Ed and his team if you are looking for a Contractor who specializes in quality and excellent service!
Jay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Have done several projects with York. They do quality work and are good to deal with.
BeeLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Really loved the quality of work that Ed and crew did to re-open a doorway that we had previously closed. The work entailed removing drywall, insulation, capping and disconnecting utility lines in wall and then reframing the opening for a nice finished appearance that matches the existing home design and completed…
Jerry3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Ed was right on time and was actually able to come one day earlier, which was a huge help to us. Ed got right to work and had our solar shades installed in no time. His pricing was very fair, too. We highly recommend Ed for his excellent service and availability!
Loreto6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Ed was a pleasure to work with, we ran into several obstacles during the remodel and he never said it could not be done, he always found a solution, but even more importantly he is honest, detail oriented and shows up to the job site every day, I would highly recommend his services
We interviewed five companies before choosing Ed for our extensive remodel, which included the kitchen, two bathrooms, a closet, interior painting, converting an archway to a doorway, adding recessed lights and replacing exterior lighting. The project started and finished on schedule, allowing us to move in on time. Ed was incredibly easy to work with, flexible with changes and add-ons, and fairly and reasonably priced. His crew was awesome! He takes pride in his work and genuinely cares about his customers' satisfaction. What we appreciated most was Ed's excellent communication and reliability—he always did what he said he would do and followed through on every commitment. We highly recommend him!
My brother advised and frequently checked the progress of the remodel. He has hired and supervised hundreds of contractors across the US and shared that Ed York was one of the very best. He told me multiple times how fortunate I was to have hired him. I agree!
Price assessment: Great price
Services: General construction, Home renovations, Bathroom remodeling, Fan installation, Tile work replacement, Exterior structural repairs, Paint indoors, Interior finishing, Remodeling, Plumbing fixture installation, Kitchen remodeling
Response from the owner · 3 days ago
Thank you very much Michelle for your kind words. We always strive for the best and I am so happy for the wonderful review. Ed
Debbie Jonas11 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Ed York and York Construction have done several major projects for us. One involving MAJOR concrete work. One involving multiple tree removal in preparation for our most recent project completed yesterday. He and his team installed a 12x16 gazebo on a 10 ft raised deck. They did a major electrical job in bringing it out to the gazebo with an outlet, double light switch and another outlet for string lights. They installed our provided fan/light, our provided string lights and our provided 12 ft wide sun shade. The electrical is all GFI protected. They cleaned up every day before leaving and they removed all cartons and trash. We couldn't be more pleased. Just as important is the fact that Ed York is such a nice man. He reviewed all aspects of the work to be done before doing it. He and his team are polite and hard-working. They showed up when they said they were going to be here. Have confidence in hiring this impressive and talented team. 5*+
Price assessment: Reasonable price
Services: General construction, Fan installation, Home addition construction, Service not listed
rtmhrj9 reviewsiTotal number of Google reviews rtmhrj has written across all businesses on Google Maps, not just this one.
Go with York Custom Construction! We hired them to remodel our bathroom, and we couldn’t be happier with the results. Ed is one of the most honest men we’ve ever worked with, and from start to finish the entire experience was great.
Ed, Chris, and Kyle did incredible work. Just look at the tile and how it wraps so seamlessly, extra thanks to Chris for that! The attention to detail is everywhere. The project included demoing the old bathroom, moving electrical, adding new lighting, relocating the drain, installing a storage vanity mirror, prepping for tile, and retiling the entire space. The tile we chose was not easy to install, but it turned out better than we imagined.
We ran into some unexpected issues with the existing construction, but every challenge was handled professionally and without any surprise charges. This crew showed up every day, on time, and were respectful and pleasant to have in our home. By the end, we truly considered them friends.
We’re so thrilled with both the workmanship and the experience that we’re already planning to hire them again for our master bathroom remodel.
Go with York Custom Construction! You won’t regret it - 100% recommended!
Price assessment: Reasonable price
Services: General construction, Tile work installation, Home renovations
Response from the owner · a year ago
Thank you Andy. I really appreciate this. I'll be in touch later today regarding the other bathroom. Ed :)
Megan Plantenga12 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Ed estimated our project immediately, and one week later it was done! From demo, to clean up, we give Ed, Linda, Chris and Kyle 5 stars! Highly recommend Ed and his team if you are looking for a Contractor who specializes in quality and excellent service!
Response from the owner · a year ago
Thank you very much Megan. We always aim to please our clients
Jay Ochs1 reviewiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Really loved the quality of work that Ed and crew did to re-open a doorway that we had previously closed. The work entailed removing drywall, insulation, capping and disconnecting utility lines in wall and then reframing the opening for a nice finished appearance that matches the existing home design and completed in less than a day! Professional, knowledgeable, experienced, provided written invoice and communicated timely along the project. Definitely will call York Custom for next project!!
Response from the owner · a year ago
Thank you Bee. Much appreciated. I received your new message. I will review and get back to you. Ed
Jerry Thinnes3 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Ed was right on time and was actually able to come one day earlier, which was a huge help to us. Ed got right to work and had our solar shades installed in no time. His pricing was very fair, too. We highly recommend Ed for his excellent service and availability!
Loreto Mauro6 reviewsiTotal number of Google reviews Loreto has written across all businesses on Google Maps, not just this one.
Ed was a pleasure to work with, we ran into several obstacles during the remodel and he never said it could not be done, he always found a solution, but even more importantly he is honest, detail oriented and shows up to the job site every day, I would highly recommend his services
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Bathroom remodeling, Concrete pouring, General construction, Exterior finishing, Exterior structural repairs, Flooring, Foundation pouring, General building construction, Remodeling, Home renovations, Home repairs, Drywall installation, Fan installation, Install flooring, Tile work installation, Plumbing fixture installation, Interior finishing, Interior structural repairs, Kitchen remodeling, Masonry installation, Painting, Drywall repair
Rod Read3 reviewsiTotal number of Google reviews Rod has written across all businesses on Google Maps, not just this one.
Installed a 24+ foot support beam. Total install of a new master bathroom. If we found a problem he fixed it without complaint. All ceiling texture come out great. Finish work is very good. Little sloppy on clean-up at end of each day but everything work out great. Knows what he is doing.
Services: Remodeling, Tile work installation, Drywall repair
