
HillHouse Renovation
“HillHouse Renovation finished our basement for us and we are very happy with the result! They were very flexible with our requests and were helpful from start to finish. Would recommend!” — Google review
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 4,243 Google reviews of 56 top-rated home builders nationwide; 10 of them in O'Fallon, MO. Updated November 11, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of home builders).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — | |
| 2 | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%90+23.5Value 15%89+13.5Craft & service penalty92−0.8Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — | |
| 3 | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%91+23.7Value 15%83+12.6Craft & service penalty93−0.7Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | — | |
| 4 | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%81+11.5Replies to reviews 7%78+5.5Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.96 | — | |
| 5 | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%85+6Momentum penalty68−3.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–ABA | 4.75 | $5.0k | |
| 6 | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%71+17.2Value 14%83+11.7Replies to reviews 7%99+7Craft & service penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBFA–A | 4.78 | — | |
| 7 | B 60How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty16−8.4Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCFAAC | 4.57 | — | |
| 8 | C 46How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%46+13Replies to reviews 8%43+3.5Craft & service penalty52−4.8Momentum penalty59−4.1Experts Score= 46Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCC–CC | 4.62 | — | |
| 9 | D 33How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%52+28.4Reliability 24%44+10.7Value 14%53+7.5Replies to reviews 7%98+6.9Craft & service penalty0−10Momentum penalty0−10Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CCFCFA | 4.61 | — | |
| 10 | F 5How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%9+4.9Reliability 24%0+0Value 14%76+10.7Replies to reviews 7%81+5.7Craft & service penalty32−6.8Momentum penalty0−10Experts Score= 5Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | FFDBFA | 4.53 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|
How the 10 home builders we rated in O'Fallon, MO compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated home builders in O'Fallon, MO average 4.8★ on Google across 950 reviews. HillHouse Renovation has the top rating (5.0★), and McBride Homes has the most reviews (448). Updated November 11, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (950 reviews combined) and currently operating. Request a call back and the company will phone you directly.

“HillHouse Renovation finished our basement for us and we are very happy with the result! They were very flexible with our requests and were helpful from start to finish. Would recommend!” — Google review

“My experience with Mark was very remarkable, she listened very carefully all the details I wanted to communicate on my home renovation, and the outcome was just above my expectations. Thanks Mark and Bench Custom !!!” — Google review

“Great customer service from the second you walk in the door. Corey is very thorough and explains all of the products in great detail. The price was fair. I couldn't imagine an easier and more seamless floor buying…” — Google review

“Tom's attention to detail when building a new home is truly exceptional! If you want a builder that will deliver in an impeccable way, Eagle Eye Builder Group is where it's at!” — Google review

“Eagle revolution kept the hole in my roof from getting any worse. In this economy it’s nice to have a company to work with you on repairs when a tree falls through your roof unexpectedly. Thank you for making it look…” — Google review

“The quality of the workmanship is truly exceptional, with every detail carefully considered and executed to perfection. From the foundation to the roof and everything in between, it's clear that this builder takes…” — Google review

“I had Mike come do some jobs for me. He was very efficient, helpful and courteous! Would recommend him highly. Also Calvin has worked with me previously and he was great too. Would highly recommend this company.” — Google review
“Piper was amazing! So accommodating and so pleasant to work with. She made us feel at ease during this exciting process. Totally recommend!” — Google review

“Terrie and his team at TLS Are great to work with! They provide you with upfront pricing, stick to the budget and the agreed-upon timeline. Doug is an excellent team lead and his carpenters are respectful of your…” — Google review

“Martin Neithardt at Tuff Shed did an outstanding job. He was extremely responsive and made the entire process go very smoothly. I appreciate his efforts!” — Google review
We scan Google Maps for home builder listings in and around O'Fallon, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
HillHouse Renovation has the highest Google rating on our O'Fallon list: 5.0 out of 5 from 90 reviews (as of November 11, 2026).
McBride Homes has the most Google reviews among the companies listed here: 448, with a 4.5★ average.
Only open O'Fallon-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Also in O'Fallon: Packing Services · Electronics Repair Shops · Bouldering Gyms