#1
Bombshell Body Massage
“Ruby is an amazing massage therapist, she knows how to work the .knots and smooth them out She is very personable, as well as very beautiful I left her studio feeling 100% brand new!” — Google review
Experts Reviews · 2026 Ratings
The Best Massage Therapists in Cleveland, OH
We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$83typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
99%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.91★average ratingPlain average of every Google star rating we collected for these companies.
1.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 51,912 Google reviews of 158 top-rated massage therapists nationwide; 8 of them in Cleveland, OH. Updated November 1, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of massage therapists).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Total Relaxation LLC By RachelCleveland, OH | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.99 | — |
| 2 |  Wyatt-DeMarco Massage Therapy & Wellness CenterCleveland, OH | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%97+14.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | — |
| 3 |  Big Creek MassotherapyCleveland, OH | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%49+3.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.97 | — |
| 4 | Bombshell Body MassageCleveland, OH | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.96 | — |
| 5 |  Silva's Massage TherapyCleveland, OH | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%89+23.2Value 15%91+13.8Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.97 | — |
| 6 |  Massage AwesomeCleveland, OH | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAC | 4.95 | — |
| 7 |  Bodhi Tree Massage + SkincareCleveland, OH | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.93 | — |
| 8 |  Holistic LakewoodCleveland, OH | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%97+23.5Value 14%78+11Replies to reviews 7%87+6.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAABAA | 4.90 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Massage | $106 | $117 | $137 | 99% |
| Skin treatments | $103 | $113 | $149 | 99% |
| Haircut | $41 | $61 | $83 | 0% |
| Pedicure | $61 | $69 | $79 | 100% |
| Manicure | $45 | $53 | $59 | 86% |
Massage Therapists in Cleveland, OH at a glance
How the 8 massage therapists we rated in Cleveland, OH compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A8100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up8100%
- 4.80–4.89★00%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality1,36846%
- Professionalism1,42048%
- Responsiveness00%
- Punctuality572%
- Value1144%
Was the price fair?
All price verdicts left with reviews.
- Great price4,55560%
- Reasonable2,84838%
- Overpriced571%
- Not sure1001%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated massage therapists in Cleveland, OH average 4.9★ on Google across 2,360 reviews. Bombshell Body Massage has the top rating (5.0★), and Soothe Massage and Wellness Spa has the most reviews (876). Updated November 1, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (2,360 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Total Relaxation LLC By Rachel
“Rachel was amazing! She got me in last second and did not disappoint with the deep pressure!!! I’m definitely goin back!” — Google review
#3
Big Creek Massotherapy
“I had my first massage in about two years with Anthony, and I couldn’t have been happier with the experience. He made sure I was comfortable throughout the entire massage while still working deeply enough to really…” — Google review
#4
Silva's Massage Therapy
“Whitney is an absolutely EXCELLENT and talented massage therapist!! I was so impressed as I am new to the CLE area in need of a good massage. My back and problem spots feel so much relief!! It was the perfect massage…” — Google review
#5
Wyatt-DeMarco Massage Therapy & Wellness Center
“From the moment I stepped in, I was welcomed by a calming ambiance. The soothing aromas, cleanliness and comfortable decor contributed to an atmosphere of relaxation. Lindsey is FANTASTIC! She systematically works…” — Google review
#6
Bodhi Tree Massage + Skincare
“I've been going to Bodhi Tree for years and could not recommend them more. (Shout out Dawn especially!) All their services are top notch: thoughtful, individualized, and rejuvenating.” — Google review
#7
Jade Massotherapy Alternative Wellness Center
“Cara is very professional and easy to talk with. She is well knowledgeable in her profession and her technique is flawless!” — Google review
#8
Holistic Lakewood
“I love this place and these people. So professional and talented!!! They go above and beyond their call of duty take sure im satisfied. I could not have chosen and better self care facility!!” — Google review
#9
Soothe Massage and Wellness Spa
“Jenny is one of the best massage therapists I've ever had! She's very pleasant and extremely talented! Jenny applied the perfect amount of pressure as she worked on my trouble spots. As a migraine sufferer, this is…” — Google review
#10
Massage Awesome
“Very professional and listenes to my needs and worked the affected areas to help alleviate the tension my body was carrying for months. Thank you again John for helping me get the help I needed to let go of the…” — Google review
How we pick massage therapists in Cleveland
We scan Google Maps for massage therapist listings in and around Cleveland, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated massage therapist in Cleveland?
Bombshell Body Massage has the highest Google rating on our Cleveland list: 5.0 out of 5 from 253 reviews (as of November 1, 2026).
Which massage therapist in Cleveland has the most reviews?
Soothe Massage and Wellness Spa has the most Google reviews among the companies listed here: 876, with a 4.8★ average.
How are these massage therapists chosen?
Only open Cleveland-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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