#1
Ashley Store
“Edwan was very knowledgeable about the store's merchandise. We enjoyed his demeanor, which aided our purchase. Very nice and professional.” — Google review
Experts Reviews · 2026 Ratings
The Best Outdoor Living Services in Chapel Hill, NC
We graded 7 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
99%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.83★average ratingPlain average of every Google star rating we collected for these companies.
1.9%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 7,303 Google reviews of 43 top-rated outdoor living services nationwide; 7 of them in Chapel Hill, NC. Updated November 9, 2026.
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Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of outdoor living services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Phantom Screens by RS Outdoor LivingChapel Hill, NC | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 4.99 | — |
| 2 |  Classic Concrete Design, Inc.Chapel Hill, NC | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 3 |  Bolt Outdoor Lighting ProsChapel Hill, NC | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.95 | — |
| 4 |  Prominent NightscapesChapel Hill, NC | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty95−0.5Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAA–– | 5.00 | — |
| 5 |  Wood Brothers LandscapingChapel Hill, NC | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.96 | — |
| 6 | Ashley StoreChapel Hill, NC | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%89+25.1Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.89 | — |
| 7 |  Nazo Landscaping IncChapel Hill, NC | B 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty30−7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BADAAC | 4.68 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Outdoor Living Services in Chapel Hill, NC at a glance
How the 7 outdoor living services we rated in Chapel Hill, NC compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A686%
- Grade B114%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up571%
- 4.80–4.89★114%
- 4.60–4.79★114%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality83222%
- Professionalism87323%
- Responsiveness79521%
- Punctuality65517%
- Value60016%
Was the price fair?
All price verdicts left with reviews.
- Great price12231%
- Reasonable26266%
- Overpriced31%
- Not sure103%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated outdoor living services in Chapel Hill, NC average 4.9★ on Google across 2,832 reviews. Wood Brothers Landscaping has the top rating (5.0★), and Ashley Store has the most reviews (1,937). Updated November 6, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (2,832 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Wood Brothers Landscaping
“Phenomenal! Incredibly knowledgeable, honest, and just genuinely good people. They want to do what’s right and are willing to put in the time, energy and effort to ensure their customers receive quality work and…” — Google review
#3
Phantom Screens by RS Outdoor Living
“So happy with our Phantom Screens! Having one on the front door and the back slider is fantastic! Such a great cross breeze! We especially like the one on the slider since it doesn’t obstruct the view through the…” — Google review
#4
Redwood Land Design
“Matt was a pleasure to work with from start to finish! We started with a very basic idea, that he helped formulate into a complete beautiful project. Excellent communication and reliability. Top notch professional!” — Google review
#5
Classic Concrete Design, Inc.
“Highly unusual experience - Chris the owner was there from the initial design phase through completion and clean-up. I appreciate his persistence through some challenges with the city permitting process and could not…” — Google review
#6
Archadeck of Raleigh Durham
“Archadeck recently built a deck + screen porch on the back of our house and we couldn’t be happier. They were fantastic to work with, from design through the construction. They were responsive through the whole…” — Google review
#7
Setting Sun Patios & Decks
“Abbie and Randy did a great job working with us and designing a space that checked all the boxes for us. The crew did great work and the attention to detail was great. Communication was good throughout the project.…” — Google review
#8
Bolt Outdoor Lighting Pros
“Speechless, top quality work. I love their service looking forward to continue doing business with them. Fast response when called on, l'm inpress with the quality of work that's been rendered, thank you so much…” — Google review
#9
Nazo Landscaping Inc
“We needed some advice we end up getting the best service along with all the beautiful plants and 2 Japanese red maple trees we were told to choose and coordinate for our yard especially the Cedar tree and the Olive…” — Google review
#10
Prominent Nightscapes
“Eric and team did a great job getting up lighting done for our house! Even in inclement weather! Very personable and meticulous. They also did our back landscaping lighting and we will have him do some more once we…” — Google review
How we pick outdoor living services in Chapel Hill
We scan Google Maps for outdoor living service listings in and around Chapel Hill, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated outdoor living service in Chapel Hill?
Wood Brothers Landscaping has the highest Google rating on our Chapel Hill list: 5.0 out of 5 from 112 reviews (as of November 6, 2026).
Which outdoor living service in Chapel Hill has the most reviews?
Ashley Store has the most Google reviews among the companies listed here: 1,937, with a 4.9★ average.
How are these outdoor living services chosen?
Only open Chapel Hill-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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