Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 25,827 Google reviews of 68 top-rated packing services nationwide; 6 of them in Montgomery, AL. Updated November 2, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of packing services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Extra Space StorageMontgomery, AL | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%96+27.1Replies to reviews 8%100+8.2Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.96 | — |
| 2 | Extra Space StorageMontgomery, AL | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%92+26Replies to reviews 8%90+7.4Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.93 | — |
| 3 | Extra Space StorageMontgomery, AL | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%93+26.3Replies to reviews 8%100+8.2Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.87 | — |
| 4 |  Admiral MoversMontgomery, AL | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty63−3.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAC | 4.83 | $1.6k |
| 5 |  Pink Zebra Moving of Montgomery, ALMontgomery, AL | B 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%69+16.7Value 14%88+12.4Replies to reviews 7%48+3.4Craft & service penalty99−0.1Momentum penalty58−4.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAACC | 4.87 | $708 |
| 6 |  Coleman Worldwide MovingMontgomery, AL | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%62+15Value 14%85+12Replies to reviews 7%58+4.1Craft & service penalty72−2.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBBAAC | 4.53 | $2.2k |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Local moving | $556 | $882 | $1.5k | 98% |
| In-state moving | $1.0k | $2.0k | $3.2k | 96% |
| Moving-related packing | $496 | $842 | $1.6k | 98% |
| Oversized-item moving | $282 | $490 | $765 | 98% |
| Senior moving | $569 | $878 | $1.6k | 98% |
| Interstate moving | $2.1k | $3.2k | $4.9k | 100% |
| Small furniture moving | $223 | $522 | $738 | 98% |
| Long-distance moving | $737 | $2.8k | $4.4k | 98% |
| Business & corporate-related moving | $415 | $735 | $1.0k | 97% |
How the 6 packing services we rated in Montgomery, AL compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 6 best-rated packing services in Montgomery, AL average 4.8★ on Google across 2,631 reviews. Extra Space Storage has the top rating (5.0★), and Extra Space Storage has the most reviews (821). Updated October 29, 2026.
6 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (2,631 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“David was such great help. He assisted me with great customer service skills and communicated with me to help understand my account and payment information. If youre looing for storage please do yourself a favor and…” — Google review
“Renting my storage unit was extremely easy online. I could pick the size and location of the one I wanted. In a few minutes I was done! And then on move in day everything went very smooth. The woman at the front desk…” — Google review
“Rotoya has great customer service and handles the office very effectively while multitasking and always staying positive and friendly !!!” — Google review
“Pink Zebra did such a great job for my apartment move in Auburn, AL. Very courteous and helped place my furniture perfectly. Professional and handled my furniture/boxes with care. 100/10 review for Ken, Jhbrea, and…” — Google review
“Most professional and respectful movers I have ever seen. These guys are very knowledgeable on how to keep there customers coming back. I was so impressed with how they rapped and moved my furniture, especially the…” — Google review
“April, Chester and Quinton were professional, quick and respectful of my home and household goods! They did anything we asked and always answered us with a “yes ma’am” or “no ma’am”. Glad we had such a great…” — Google review
We scan Google Maps for packing service listings in and around Montgomery, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Extra Space Storage has the highest Google rating on our Montgomery list: 5.0 out of 5 from 452 reviews (as of October 29, 2026).
Extra Space Storage has the most Google reviews among the companies listed here: 821, with a 4.9★ average.
Only open Montgomery-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Also in Montgomery: Real Estate Agents · Veterinarians · Event Planners
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts