#1
Don's Moving & Storage Inc
“Tim, Mark, Matt, and Snoop went above and beyond. Very friendly, very professional. I couldn't have asked for better service” — Google review
Experts Reviews · 2026 Ratings
The Best Piano Movers in Troy, NY
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$933typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
1.9%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 23,777 Google reviews of 49 top-rated piano movers nationwide; 6 of them in Troy, NY. Updated November 2, 2026.
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Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of piano movers).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Lamanna Moving & Storage, LLCTroy, NY | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $1.1k |
| 2 |  Upstate PianosTroy, NY | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%92+26Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.87 | — |
| 3 | Don's Moving & Storage IncTroy, NY | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.87 | $772 |
| 4 | King Piano MovingTroy, NY | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%77+20.1Value 15%100+15.2Craft & service penalty38−6.2Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABDAA– | 4.89 | — |
| 5 |  Mabey's Moving and Storage, Inc.Troy, NY | B 77How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%99+14Replies to reviews 7%10+0.7Craft & service penalty81−1.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAF | 4.81 | $2.8k |
| 6 |  Ashline Moving HelpTroy, NY | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%33+2.3Craft & service penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBCAAD | 4.61 | $798 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Local moving | $585 | $882 | $1.5k | 98% |
| In-state moving | $738 | $1.3k | $2.5k | 99% |
| Oversized-item moving | $228 | $454 | $933 | 100% |
| Moving-related packing | $403 | $731 | $1.1k | 99% |
| Senior moving | $585 | $834 | $1.4k | 100% |
| Interstate moving | $2.1k | $3.2k | $4.9k | 97% |
| Small furniture moving | $114 | $397 | $731 | 99% |
| Moving-related storage | $351 | $585 | $1.1k | 99% |
| Business & corporate-related moving | $351 | $958 | $1.5k | 100% |
Piano Movers in Troy, NY at a glance
How the 6 piano movers we rated in Troy, NY compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A467%
- Grade B233%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up117%
- 4.80–4.89★467%
- 4.60–4.79★117%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality4,11724%
- Professionalism4,70027%
- Responsiveness3,85722%
- Punctuality1,3378%
- Value3,49820%
Was the price fair?
All price verdicts left with reviews.
- Great price1,59445%
- Reasonable1,79750%
- Overpriced712%
- Not sure1143%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 6 best-rated piano movers in Troy, NY average 4.8★ on Google across 2,319 reviews. Don's Moving & Storage Inc has the top rating (4.9★). Updated October 29, 2026.
6 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (2,319 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Lamanna Moving & Storage, LLC
“Great experience today! Frank, Jason Andrew and Erik arrived on time, and worked efficiently and expertly. They were friendly, polite and put us at ease. They also treated our furniture with care and made certain…” — Google review
#3
Mabey's Moving and Storage, Inc.
“I am very grateful for the crew's hard work. They got the house contents loaded and unloaded in great time. Everyone at Mabey's was helpful and the whole process was very smooth. Oh, and the job came in under budget.…” — Google review
#4
Upstate Pianos
“It was a pleasure to work with Artist Pianos. I am very happy with my Steinway piano. Paul Jennings made the process simple and straightforward. He was professional and knowledgeable. I am very satisfied.” — Google review
#5
King Piano Moving
“Every aspect of this move was top notch. Sean was responsive, professional, and overall excellent value. I would recommend them to anyone looking to move a piano.” — Google review
#6
Ashline Moving Help
“We were SO pleased with Ashline movers, Alfred and the crew. The crew did a great job. They were professional, careful, thoughtful and friendly. Alfred went above and beyond to help us out after the move with a…” — Google review
How we pick piano movers in Troy
We scan Google Maps for piano mover listings in and around Troy, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated piano mover in Troy?
Don's Moving & Storage Inc has the highest Google rating on our Troy list: 4.9 out of 5 from 914 reviews (as of October 29, 2026).
Which piano mover in Troy has the most reviews?
Don's Moving & Storage Inc has the most Google reviews among the companies listed here: 914, with a 4.9★ average.
How are these piano movers chosen?
Only open Troy-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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