Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 64,490 Google reviews of 235 top-rated house cleaning services nationwide; 9 of them in Citrus Heights, CA. Updated November 9, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of house cleaning services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  SHINORA Cleaning ServiceCitrus Heights, CA | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $359 |
| 2 |  The Maids in FolsomCitrus Heights, CA | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.97 | $400 |
| 3 |  J's Window WashingCitrus Heights, CA | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | — |
| 4 |  Easy Clean Carpet CareCitrus Heights, CA | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $300 |
| 5 |  Albertti CleaningCitrus Heights, CA | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%95+13.4Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.88 | $465 |
| 6 |  Bright & Sparkly Cleaning ServiceCitrus Heights, CA | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.88 | $259 |
| 7 |  Dany MaidCitrus Heights, CA | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%60+4.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.91 | $303 |
| 8 |  Sacramento 5 Star CleaningCitrus Heights, CA | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%83+5.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.85 | $196 |
| 9 |  MaidProCitrus Heights, CA | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty91−0.9Momentum penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAABA | 4.88 | $474 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Standard cleaning | $158 | $196 | $253 | 97% |
| Deep clean | $277 | $371 | $484 | 97% |
| General housekeeping | $153 | $189 | $259 | 97% |
| General carpet cleaning | $144 | $209 | $297 | 98% |
| Carpet steam cleaning | $153 | $209 | $309 | 98% |
| Interior & exterior window cleaning | $227 | $334 | $447 | 98% |
| Moving-related cleaning | $321 | $415 | $614 | 95% |
| Upholstery cleaning | $176 | $240 | $309 | 97% |
| Area rug cleaning | $139 | $211 | $329 | 99% |
| Office & workplace cleaning | $153 | $196 | $285 | 98% |
| HVAC duct & vent cleaning | $480 | $630 | $928 | 100% |
| Carpet cleaning | $169 | $225 | $373 | 100% |
How the 9 house cleaning services we rated in Citrus Heights, CA compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated house cleaning services in Citrus Heights, CA average 4.9★ on Google across 4,517 reviews. The Maids in Folsom has the top rating (5.0★), and Bailey Boys Services has the most reviews (1,198). Updated November 6, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (4,517 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“⭐⭐⭐⭐⭐ The Maids did a wonderful job cleaning my apartment! They had everything looking great in just a couple of hours, and I’m very happy with the results. I really appreciate their hard work and would definitely…” — Google review
“Bailey Brothers staff did a great job with gutter cleaning. I will routinely have them clean my gutters in the future. I observed and asked questions during the cleaning process. Very professional and…” — Google review
“Exceptional service! We needed a move-out clean and called them on a Saturday. Vinny was able to come out the same day. He treated the carpet and cleaned meticulously. The carpet looks and smells great! Thank you guys!” — Google review
“We have been using 5 star for the last 6 months and their work is top-shelf. Cleaners are on time, thorough, flexible with our cleaning needs, friendly, and dog-approved. Pricing is competitive. Highly recommend them.” — Google review
“This company is wonderful. They are always on time and the work is always done right. I would recommend them if you’re looking for a good job.” — Google review
“Ana and Anahi did an incredible job cleaning my home! The house smells amazing and they paid meticulous attention to detail. I highly recommend them, and I will be using their services again!” — Google review
“10/10 experience. my house was a mess and i left for three hours, came back and the place was spotless. definitely recommend!” — Google review
“This team is amazing! They went above and beyond what I asked for during my final move in Carmichael. They saved me so much time and were a huge help during a stressful move. I was able to schedule an appointment the…” — Google review
“Service was excellent. Jason arrived on time and was very professional. He even cleaned windows the I did not include in my initial service request at no extra charge. Jason is highly recommended and will…” — Google review
“I am enjoying the great job that the cleaners did--still finding clean spots that I didn't know they would take care of. Now I have time to do other things that I want and need to do besides house cleaning!” — Google review
We scan Google Maps for house cleaning service listings in and around Citrus Heights, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
The Maids in Folsom has the highest Google rating on our Citrus Heights list: 5.0 out of 5 from 220 reviews (as of November 6, 2026).
Bailey Boys Services has the most Google reviews among the companies listed here: 1,198, with a 4.9★ average.
Only open Citrus Heights-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Also in Citrus Heights: Wildlife Removal Services · Nutritionists
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts