We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$882typical jobiMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairiOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.85★average ratingiPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)iShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 35,519 Google reviews of 69 top-rated piano movers nationwide; 8 of them in High Point, NC. Updated November 6, 2026.
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Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of piano movers).
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Company
ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.
FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.
★iGoogle star rating as shown on Google Maps.
Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
A96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
A96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
A91iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
A87iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
A85iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%84+23.7Replies to reviews 8%62+5.1Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
A85iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
A84iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty70−3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
C54iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%46+11.2Value 14%98+13.9Replies to reviews 7%23+1.6Craft & service penalty61−3.9Momentum penalty79−2.1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
BCBABD
4.59
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What jobs cost
What customers paid, from the price Google asks reviewers to report.
Job
Lowi25th percentile: 1 in 4 customers paid less than this.
TypicaliMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
Highi75th percentile: 1 in 4 customers paid more than this.
FairiOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
How the 8 piano movers we rated in High Point, NC compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
8companies
Grade A788%
Grade B00%
Grade C113%
Grade D00%
Grade F00%
Google ratings
Average stars per company.
4.86avg ★
4.90★ and up450%
4.80–4.89★338%
4.60–4.79★00%
Below 4.60★113%
What customers praise
Share of Google review highlights.
29khighlights
Quality6,67023%
Professionalism7,64627%
Responsiveness6,33322%
Punctuality2,1598%
Value5,73720%
Was the price fair?
All price verdicts left with reviews.
98%fair
Great price2,21544%
Reasonable2,61352%
Overpriced952%
Not sure1473%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated piano movers in High Point, NC average 4.8★ on Google across 7,090 reviews. Capital Moving & Storage of the Triad has the top rating (5.0★), and All My Sons Moving & Storage has the most reviews (2,373). Updated November 5, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (7,090 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Oh my god!! These guys are beyond top notch. They are monsters in the best way! Use this company! Use this company! Use this company!! I am fully impressed, amazed, bedazzled, in awe, and all the things. I felt safe…” — Google review
“The guys did a great job and were so friendly and professional. We had a fun time working together! They did the packing and loading of our rented truck for one way to Wilmington.” — Google review
Mover · 979 Guilford College Rd, Greensboro, NC 27409
“I had a very large and heavy item that had been delivered to a local merchant and I needed a company to deliver it to my residence. Ahlgren’s fit the bill precisely! Good communication, reliable and fast service…” — Google review
Moving and storage service · 1585 Gable St, High Point, NC 27260
“The team did an outstanding job! I would highly recommend this company 5 Stars!!!
Bruce, Jay, Solomon & Kelvin were my team great guys!” — Google review
Musical instrument store · 5045 Country Club Rd, Winston-Salem, NC 27104
“We bought a digital Yamaha console piano from Mitchell’s for our granddaughter and couldn’t have asked for a better experience. Trey was a great source of information and was very patient with my questions. Highly…” — Google review
“Hanson, David and Aiden did an excellent job moving my furniture today. They were very professional and careful with my furniture. I would highly recommend them to anyone. Thank you guys.” — Google review
“Francis, Henry were on time, very courteous, careful with my property and accommodated absolutely every part if my move, even the extras. They did this all at an EXTREMELY fair price and I will definitely be using…” — Google review
“Greg was my point of contact all the way, and he was more than on point! Prompt to respond, knowledgeable in answering all my many questions, and so patient as I had to reschedule several times because of…” — Google review
Moving and storage service · 2120 Servomation Rd Building #2, Greensboro, NC 27407
“Antonio , Nasir , Khalil were amazing, came in and got the job done, very professional and I'm very pleased, I highly recommend this company to anyone that is moving” — Google review
“I have moved several times over the years. The entire staff were fantastic to work with.
Everyone was very professional. This move was completely stress free. When you are 80 years old and moving out of the state you…” — Google review
We scan Google Maps for piano mover listings in and around High Point, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated piano mover in High Point?
Capital Moving & Storage of the Triad has the highest Google rating on our High Point list: 5.0 out of 5 from 103 reviews (as of November 5, 2026).
Which piano mover in High Point has the most reviews?
All My Sons Moving & Storage has the most Google reviews among the companies listed here: 2,373, with a 4.6★ average.
How are these piano movers chosen?
Only open High Point-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.