#1
PSH Floorcare
“PSH cleaned an oriental rug and some carpet that had pet urine. They willingly came back for a second application on the carpet. I am very satisfied with the results. They were prompt and very pleasant. I will…” — Google review
Experts Reviews · 2026 Ratings
The Best Carpet Cleaning in Memphis, TN
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$283typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.92★average ratingPlain average of every Google star rating we collected for these companies.
1.1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 149,348 Google reviews of 294 top-rated carpet cleaning nationwide; 10 of them in Memphis, TN. Updated November 12, 2026.
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Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet cleaning).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Corporate Interior Cleaning LLCMemphis, TN | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | $81 |
| 2 |  Donald's Carpet CleanersMemphis, TN | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%99+25.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.96 | — |
| 3 | PSH FloorcareMemphis, TN | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%73+5.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.96 | $474 |
| 4 |  Nelson Carpet CleaningMemphis, TN | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty84−1.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $403 |
| 5 |  Safe-Dry Carpet Cleaning of GermantownMemphis, TN | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%94+13.3Replies to reviews 7%98+6.9Craft & service penalty80−2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | $315 |
| 6 |  Safe-Dry Carpet Cleaning of ColliervilleMemphis, TN | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%92+13Replies to reviews 7%39+2.8Craft & service penalty82−1.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.88 | $274 |
| 7 |  Safe-Dry® Carpet Cleaning of BartlettMemphis, TN | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%99+14Replies to reviews 7%81+5.7Craft & service penalty84−1.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.89 | — |
| 8 |  Stanley SteemerMemphis, TN | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.77 | $233 |
| 9 |  Fred Remmers Rug Cleaners & Oriental Rug Gallery (Memphis)Memphis, TN | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%86+20.8Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty73−2.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAA | 4.77 | — |
| 10 |  Castle One Rotary Steam Carpet RestorationMemphis, TN | C 58How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%40+9.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty48−5.2Momentum penalty0−10Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCCAFA | 4.93 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $164 | $233 | $340 | 98% |
| Carpet steam cleaning | $176 | $253 | $377 | 98% |
| Pet stain & odor removal | $158 | $227 | $384 | 99% |
| Upholstery cleaning | $189 | $271 | $384 | 98% |
| Area rug cleaning | $183 | $271 | $453 | 98% |
| HVAC duct & vent cleaning | $477 | $705 | $928 | 98% |
| Deep clean | $259 | $340 | $477 | 98% |
| Carpet cleaning | $176 | $265 | $390 | 98% |
| Standard cleaning | $153 | $196 | $265 | 98% |
| General housekeeping | $139 | $183 | $247 | 98% |
| Flooring | $227 | $337 | $705 | 100% |
| Moving-related cleaning | $232 | $312 | $536 | 97% |
Carpet Cleaning in Memphis, TN at a glance
How the 10 carpet cleaning we rated in Memphis, TN compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A990%
- Grade B00%
- Grade C110%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up550%
- 4.80–4.89★330%
- 4.60–4.79★220%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality35,60622%
- Professionalism37,20623%
- Responsiveness30,19418%
- Punctuality32,93020%
- Value27,38217%
Was the price fair?
All price verdicts left with reviews.
- Great price7,08334%
- Reasonable12,67761%
- Overpriced3592%
- Not sure6633%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated carpet cleaning in Memphis, TN average 4.9★ on Google across 6,194 reviews. PSH Floorcare has the top rating (5.0★), and Stanley Steemer has the most reviews (2,047). Updated November 10, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (6,194 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Safe-Dry Carpet Cleaning of Germantown
“Robby Vincent was our technician. He was professional, punctual and took great care of us. I appreciate the hard work, will definitely use again.” — Google review
#3
Castle One Rotary Steam Carpet Restoration
“Best cleaning company for pet stains and odor removal. The pet carpet shampoo service was top notch. All the pet odors from my cats were removed. Thank you Castle One !” — Google review
#4
Nelson Carpet Cleaning
“I’ve been using Nelson Carpet Cleaning for 3 years now and there’s a reason (actually several…). Quality work. Good prices. Doug is super nice and clearly cares about his work - it is his business after all! I…” — Google review
#5
Safe-Dry® Carpet Cleaning of Bartlett
“Marvin cleaned our sectional couch plus a chair w/ ottoman and did a wonderful job! Looks new again. Will definitely book again.” — Google review
#6
Stanley Steemer
“Jordan was prompt to arrive. Talked with me about what was being cleaned and cared for. Tile demo did lead to a full cleaning. He took care in advising not to walk in areas. Thank you.” — Google review
#7
Safe-Dry Carpet Cleaning of Collierville
“Robby was upfront and transparent about what he could do and once agreed upon, we to work to do it. He worked very hard and is very concerned and conscientious about his work. I would definitely ask for him again.…” — Google review
#8
Corporate Interior Cleaning LLC
“Same day fast service !! Very competitive pricing . I will definitely be using this company again for all of my carpet cleaning need.” — Google review
#9
Fred Remmers Rug Cleaners & Oriental Rug Gallery (Memphis)
“I had Fred Remmers clean my rugs and they did such a good job. From pickup to delivering them back to our home, they handled everything with care and very professional. We will definitely use them again!” — Google review
#10
Donald's Carpet Cleaners
“My carpets were in rough shape from having a new puppy who still has accidents, plus four teenagers who never remember to take off their shoes. The floors were really looking bad! Nathan from Donald's Carpet Cleaners…” — Google review
How we pick carpet cleaning in Memphis
We scan Google Maps for carpet cleaning listings in and around Memphis, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated carpet cleaning in Memphis?
PSH Floorcare has the highest Google rating on our Memphis list: 5.0 out of 5 from 309 reviews (as of November 10, 2026).
Which carpet cleaning in Memphis has the most reviews?
Stanley Steemer has the most Google reviews among the companies listed here: 2,047, with a 4.8★ average.
How are these carpet cleaning chosen?
Only open Memphis-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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