Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
We graded 7 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 6,111 Google reviews of 17 top-rated carpet installers nationwide; 7 of them in Seattle, WA. Updated November 2, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of carpet installers).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Carpets by Chris Stretching & RepairSeattle, WA | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 2 |  Meekas cleaning services llcSeattle, WA | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.99 | $465 |
| 3 |  Anderson Carpet & Tile CleaningSeattle, WA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $300 |
| 4 |  David's Flooring of SeattleSeattle, WA | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.91 | — |
| 5 |  Emerald City Carpet CleaningSeattle, WA | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.92 | $362 |
| 6 |  Floor Coverings InternationalSeattle, WA | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%94+22.8Value 14%72+10.2Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BAA | 4.90 | — |
| 7 |  D. A. BurnsSeattle, WA | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%90+21.8Value 14%81+11.5Replies to reviews 7%69+4.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.88 | $327 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Carpet steam cleaning | $158 | $221 | $327 | 98% |
| General carpet cleaning | $170 | $287 | $447 | 99% |
| Upholstery cleaning | $207 | $259 | $360 | 97% |
| Area rug cleaning | $219 | $324 | $705 | 96% |
| Carpet cleaning | $176 | $259 | $385 | 100% |
| HVAC duct & vent cleaning | $482 | $705 | $1.1k | 100% |
| Flood cleanup | $126 | $161 | $235 | 100% |
How the 7 carpet installers we rated in Seattle, WA compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated carpet installers in Seattle, WA average 4.9★ on Google across 1,998 reviews. Carpets by Chris Stretching & Repair has the top rating (5.0★). Updated October 29, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (1,998 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Chase was amazing. He arrived early (sent a text with his ETA and I had been advised that sometimes he runs up to 30 minutes early), was very happy to go over the process, made recommendations when asked, did…” — Google review
“Want to give a big shout out to Lisa & the Anderson Carpet cleaning team. Fantastic experience end to end, great local team from Sean and attention to cleaning detail. Carpet cleaning was prompt, on time and the…” — Google review
“Alex and his team at Best Floor Coverings not only gave me an amazing new floor in my kitchen and new carpet throughout, but did it on an extremely tight schedule. He bent over backwards in price and completed the…” — Google review
“I had a great experience with this company. Randy took his time showing me the floor samples and explaining the differences. The installers were top notch. Timely, professional and respectful. I am so delighted…” — Google review
“Great place to have your rugs cleaned. I also noticed the last time I was in the shop (Oct 2026) that they also clean outdoor seat cushions. I received my cleaned rug earlier than expected. Thanks!” — Google review
“From the initial bid estimator, Bogdan, to the refinisher, Carlos, to the owner, Mark, I experienced professional, friendly customer service. My kitchen floor is gorgeous. The process was painless.” — Google review
“Amazing. They came almost immediately and it was very quality work. I would highly recommend for anyone looking for reliable carpet and couch cleaning at a fair price!” — Google review
“I have used David's Flooring for multiple projects over the years. They are consistently high quality, fairly priced, and on time. Highly recommend.” — Google review
“Needed help with parquet flooring in an older part of our house and Miguel was very knowledgeable about it. Nice dealing with someone who understood the existing floor instead of immediately suggesting we tear…” — Google review
“Meekas Cleaning Services did such an honest, thorough and detailed job cleaning my apartment. They were fast, and left my home looking cleaner than it has in months. Really impressed with this crew! They cleaned all…” — Google review
We scan Google Maps for carpet installer listings in and around Seattle, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Carpets by Chris Stretching & Repair has the highest Google rating on our Seattle list: 5.0 out of 5 from 463 reviews (as of October 29, 2026).
Carpets by Chris Stretching & Repair has the most Google reviews among the companies listed here: 463, with a 5.0★ average.
Only open Seattle-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts