
Nur HVAC
“We are super happy with the air conditioning we had put in our two floor condo - the two gentlemen working on the project were professional, hardworking and respectful of our home. I'm not sure how we survived these…” — Google review
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 117,533 Google reviews of 113 top-rated HVAC contractors nationwide; 9 of them in Sunnyvale, CA. Updated November 1, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of HVAC contractors).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $1.2k | |
| 2 | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $1.1k | |
| 3 | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%90+13.7Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | $549 | |
| 4 | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%95+13.4Replies to reviews 7%85+6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.96 | $287 | |
| 5 | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $824 | |
| 6 | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $1.2k | |
| 7 | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%81+11.5Replies to reviews 7%84+5.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.90 | $460 | |
| 8 | B 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty35−6.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCDAAA | 4.75 | — | |
| 9 | B 63How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%65+15.8Value 14%87+12.3Replies to reviews 7%22+1.6Craft & service penalty46−5.4Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBCAAD | 4.71 | $135 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| HVAC system maintenance | $37 | $135 | $295 | 98% |
| A/C system maintenance | $39 | $192 | $393 | 98% |
| HVAC system repair | $205 | $406 | $959 | 96% |
| A/C system repair | $216 | $383 | $807 | 97% |
| Install AC | $1.6k | $2.1k | $3.2k | 98% |
| Heating system maintenance | $39 | $124 | $251 | 98% |
| Heating system installation | $1.4k | $1.9k | $2.8k | 98% |
| Repair HVAC | $224 | $359 | $535 | 96% |
| Heating system repair | $161 | $453 | $1.2k | 97% |
| Installation | $1.1k | $2.1k | $2.8k | 99% |
| Install thermostat | $50 | $148 | $437 | 98% |
| HVAC duct & vent installation | $1.2k | $1.9k | $2.8k | 95% |
How the 9 HVAC contractors we rated in Sunnyvale, CA compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated hvac contractors in Sunnyvale, CA average 4.9★ on Google across 4,098 reviews. Nur HVAC has the top rating (5.0★), and Fuse HVAC, Refrigeration, Electrical & Plumbing has the most reviews (1,408). Updated October 29, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (4,098 reviews combined) and currently operating. Request a call back and the company will phone you directly.

“We are super happy with the air conditioning we had put in our two floor condo - the two gentlemen working on the project were professional, hardworking and respectful of our home. I'm not sure how we survived these…” — Google review

“Fuse did a fastastic job of installing my new heat pump HVAC system. They clearly explained options, met my requirements for system placement, showed up on time, worked incredibly hard through a heat wave and…” — Google review

“Manuel did a great job replacing my thermostat, which was ancient. He was very helpful explaining the benefits of three different possibilities. He helped set me up for a free inspection for my heater which will…” — Google review

“Honest and professional. The plumber (Ren B) took the time to properly troubleshoot the issue and figure out what was going on. In the end, no services were performed because he honestly explained that a fix wouldn't…” — Google review

“As a maintenance for an apparent complex its always good to be able to depend on people to do the job right and both Julio and Chente today were great . Professional and got the job done” — Google review

“I worked with the team at Promax to get a heat pump water heater installed to replace my aging gas heater. After some negotiating between contractors and working with my preferences for water heater make and model,…” — Google review

“I highly recommend Your Appliance, Refrigeration, and HVAC Repair (Your Appliance Repairs for short). Rovshan is very responsive. He gets on the phone as soon as you call, or responds to messages in minutes. The…” — Google review

“I had a great experience with United HVAC - they were able to send someone out within hours i.e. Julian who was fantastic. He gave me regular updates on his ETA, quickly figured out what was causing my shower head to…” — Google review

“Furnace stopped blowing hot air mid-night so called All Heating and Air Conditioning emergency line. Tech came out fast, replaced a blown fuse from power surge and checked the coils for dirt buildup. Explained annual…” — Google review

“I wasn’t too sure about the insurance, but have had a couple of experiences now. Really positive and helpful. Thanks Andre for the last visit, really kind, quick and knowledgeable! Appreciate it” — Google review
We scan Google Maps for hvac contractor listings in and around Sunnyvale, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Nur HVAC has the highest Google rating on our Sunnyvale list: 5.0 out of 5 from 509 reviews (as of October 29, 2026).
Fuse HVAC, Refrigeration, Electrical & Plumbing has the most Google reviews among the companies listed here: 1,408, with a 4.9★ average.
Only open Sunnyvale-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.