Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 15,898 Google reviews of 30 top-rated iphone screen repair services nationwide; 10 of them in Scottsdale, AZ. Updated November 1, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of iphone screen repair services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%94+26.5Replies to reviews 8%94+7.7Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.95 | — | |
| 2 |  Cell Geeks &Repair - PhoneRepair store Phoenix/MetroScottsdale, AZ | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%94+26.5Replies to reviews 8%100+8.2Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.95 | — |
| 3 |  Casa Cellphone &RepairScottsdale, AZ | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%96+27.1Replies to reviews 8%73+6Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AB | 4.96 | — |
| 4 |  Cellular & tech | cell phonerepair shop in PhoenixScottsdale, AZ | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%90+25.4Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.93 | — |
| 5 | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%93+26.3Replies to reviews 8%69+5.7Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AB | 4.94 | — | |
| 6 |  iPhoenix Cellphone &Repair | Cellphone RepairShop in Glendale.Scottsdale, AZ | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%90+7.4Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.89 | — |
| 7 | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%85+24Replies to reviews 8%100+8.2Momentum penalty74−2.6Experts Score= 86Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––BA | 4.91 | — | |
| 8 |  CellZone & Repair-32nd St McDowell Rd PhoenixScottsdale, AZ | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%76+21.5Replies to reviews 8%100+8.2Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––AA | 4.88 | — |
| 9 |  Cell Phone 911 Repair Iphone Repair Cracked Screen 911 Tempe AZScottsdale, AZ | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.86 | — |
| 10 |  All Cellular & RepairScottsdale, AZ | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%78+22Replies to reviews 8%79+6.5Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––AB | 4.86 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|
How the 10 iphone screen repair services we rated in Scottsdale, AZ compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Not enough data yet.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated iphone screen repair services in Scottsdale, AZ average 4.9★ on Google across 6,294 reviews. Cell Geeks &Repair - PhoneRepair store Phoenix/Metro has the top rating (5.0★). Updated October 29, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (6,294 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Great experience with Cell Geeks & Repair! They repaired my iPhone 14 Pro in less than 15 minutes. The service was quick, easy, and professional. They knew exactly what they were doing and got everything taken care…” — Google review
“I had a great experience transferring all my data frontera Android to iPhone. My friend mun did amazing Job . He was very helpful, profesional and made the whole process Quick and easy. Everything transferred…” — Google review
“Great customer service and friendly we got what we needed to be fix at a great price thank you now no more crack screen 🙏😎 thank you Jon your Awesome” — Google review
“Superb service. Best prices in town and overall great customer service. Would recommend to anyone looking to get their mobile device or electronics worked on” — Google review
“These people are amazing!! My husband and I had water damage on our iPhones and needed immediate repair. I went online and seen they were the only place open on public holiday and decided to go with them. They…” — Google review
“should've you but I'm working noon Black structure to extend 📷📸📸📷📷📸📷 and key 🔐🗝️ to the house 🏡 to the va on my house is that came” — Google review
“KC is a great guy. Helped me quickly, and it was very reasonably priced. I was on my way in no time. Highly recommend his services.” — Google review
“Did an amazing job with replacing my iPhone 13 battery. Did it quickly and effectively, my go to spot for any phone issues!” — Google review
“i found this place from google. I went to a rave and it was pouring rain so my phone got water damage and wouldnt turn on at all. Apple wanted me to replace it and another store was going to take a whole week to fix…” — Google review
“The gentle man took really good care of me and met my needs . I’ll be going to his store inside of Walmart anytime I need anything for my phone . 📱 thanks again .” — Google review
We scan Google Maps for iphone screen repair service listings in and around Scottsdale, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Cell Geeks &Repair - PhoneRepair store Phoenix/Metro has the highest Google rating on our Scottsdale list: 5.0 out of 5 from 941 reviews (as of October 29, 2026).
Cell Geeks &Repair - PhoneRepair store Phoenix/Metro has the most Google reviews among the companies listed here: 941, with a 5.0★ average.
Only open Scottsdale-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Also in Scottsdale: Security System Installers · Ant Exterminators · Daycare Centers
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts