#1
Bones & Bows Pet Grooming
“My pups always leave here looking flawless and their coats look phenomenal!! Staff is incredibly sweet and friendly. Perfect job all around! 🫶🏼” — Google review
Experts Reviews · 2026 Ratings
The Best Pet Services in Garland, TX
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$35typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.77★average ratingPlain average of every Google star rating we collected for these companies.
4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 32,726 Google reviews of 151 top-rated pet services nationwide; 10 of them in Garland, TX. Updated November 9, 2026.
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Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pet services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Bones & Bows Pet GroomingGarland, TX | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | — |
| 2 |  Bigfoot Pet Mobile GroomingGarland, TX | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.94 | — |
| 3 |  White Rock Pet GroomingGarland, TX | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.94 | — |
| 4 |  Hollywood FeedGarland, TX | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%88+24.8Replies to reviews 8%100+8.2Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.87 | — |
| 5 |  Toby Lynn's Mobile GroomingGarland, TX | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%76+23.4Experts Score= 87Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–––– | 4.93 | — |
| 6 |  Texas Best Mobile Pet Grooming - East DallasGarland, TX | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%85+22.2Value 15%69+10.5Momentum penalty80−2Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BA– | 4.93 | — |
| 7 |  Paw LoftsGarland, TX | B 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty94−0.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAC | 4.78 | — |
| 8 |  Durango Pets GroomingGarland, TX | B 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty89−1.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAD | 4.66 | — |
| 9 |  Puppy Dreams - GarlandGarland, TX | B 69How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%50+14.1Replies to reviews 8%95+7.8Momentum penalty66−3.4Experts Score= 69Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AC––BA | 4.85 | — |
| 10 |  Los Rios Pet GroomingGarland, TX | B 61How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%63+15.3Value 14%85+12Replies to reviews 7%9+0.6Craft & service penalty99−0.1Momentum penalty48−5.2Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAACF | 4.77 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Haircut | $24 | $29 | $35 | 0% |
Pet Services in Garland, TX at a glance
How the 10 pet services we rated in Garland, TX compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A660%
- Grade B440%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up550%
- 4.80–4.89★220%
- 4.60–4.79★330%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality1,26128%
- Professionalism1,24427%
- Responsiveness1,02122%
- Punctuality471%
- Value96621%
Was the price fair?
All price verdicts left with reviews.
- Great price1,46539%
- Reasonable2,06655%
- Overpriced943%
- Not sure1063%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated pet services in Garland, TX average 4.9★ on Google across 4,373 reviews. Bones & Bows Pet Grooming has the top rating (5.0★), and Puppy Dreams - Garland has the most reviews (1,486). Updated November 8, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (4,373 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Puppy Dreams - Garland
“I loved getting my puppy from here. Even when I was indecisive Jocelyn didn't get annoyed when I asked questions. Also, the process was quick and transparent. I got many little goodies and a brand new crate for my…” — Google review
#3
White Rock Pet Grooming
“Mochi got a makeover; after having to wait out the ice to get back in to see her favorite groomer! Take a peek at how pretty she is now! 1 shot of before and 4 glamour shots!” — Google review
#4
Bigfoot Pet Mobile Grooming
“Had the best experience. Have our rescue pup that had a hard time getting groomed at multiple places we brought her to due to her anxiety. Bigfoot pet mobile exceeded all of our expectations and did a fantastic job…” — Google review
#5
Hollywood Feed
“Some things are kind of pricey, but I’d go in here again really enjoyed finding something for my Sophie fur babe. Thanks to Jake (I believe is who helped me). Highly recommend this place! 🙂” — Google review
#6
Paw Lofts
“I started taking our new dog there this year and I love how the staff is so attentive to her. They take care of her like she’s their own pup!” — Google review
#7
Los Rios Pet Grooming
“We took our Bernedoodle here for her first grooming and she had a lot of mats. They did a fantastic job. They were great with her! We'll definitely be back!” — Google review
#8
Durango Pets Grooming
“Loved the treatment they gave my pup! And I told them I only wanted a very light trim and they did just that, I was scared they would go to short but ended up loving how they left my pup! Thank you guys!” — Google review
#9
Toby Lynn's Mobile Grooming
“My labradoodle puppy just got her first puppy cut with Toby Lynn’s! Brenden was great - cut her hair exactly how I asked and very kind too. Will return.” — Google review
#10
Texas Best Mobile Pet Grooming - East Dallas
“Groomer is on time and very professional. Dogs always look great after their bath, cut and blow dry. Worth every dollar” — Google review
How we pick pet services in Garland
We scan Google Maps for pet service listings in and around Garland, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated pet service in Garland?
Bones & Bows Pet Grooming has the highest Google rating on our Garland list: 5.0 out of 5 from 230 reviews (as of November 8, 2026).
Which pet service in Garland has the most reviews?
Puppy Dreams - Garland has the most Google reviews among the companies listed here: 1,486, with a 4.9★ average.
How are these pet services chosen?
Only open Garland-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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