
Elite Appliances Repairs
“Raymond was excellent, fast, and completed the fix on our washer quickly! We will definitely call the next time we have an appliance issue. Thank you so much!!” — Google review
We graded 5 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 17,733 Google reviews of 37 top-rated refrigerator repair services nationwide; 5 of them in Frisco, TX. Updated November 2, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of refrigerator repair services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $240 | |
| 2 | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.98 | $262 | |
| 3 | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $211 | |
| 4 | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.96 | $327 | |
| 5 | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%85+6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.96 | $287 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Refrigerator/freezer repair | $196 | $321 | $536 | 96% |
| Washing machine repair | $132 | $243 | $365 | 97% |
| Dishwasher repair | $153 | $221 | $340 | 99% |
| Dryer repair | $146 | $240 | $334 | 97% |
| Refrigerator repair | $209 | $274 | $379 | 96% |
| Washer/dryer repair | $225 | $315 | $377 | 98% |
| Stove, cooktop & oven repair | $275 | $450 | $705 | 99% |
| Oven repair | $221 | $350 | $506 | 97% |
| Microwave repair | $209 | $247 | $297 | 98% |
| Stove & cooktop repair | $238 | $350 | $555 | 90% |
| HVAC system repair | $200 | $394 | $928 | 98% |
| HVAC system maintenance | $238 | $346 | $616 | 100% |
How the 5 refrigerator repair services we rated in Frisco, TX compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated refrigerator repair services in Frisco, TX average 5.0★ on Google across 9,060 reviews. Elite Appliances Repairs has the top rating (5.0★), and C&W Appliance Repair has the most reviews (2,821). Updated October 29, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (9,060 reviews combined) and currently operating. Request a call back and the company will phone you directly.

“Raymond was excellent, fast, and completed the fix on our washer quickly! We will definitely call the next time we have an appliance issue. Thank you so much!!” — Google review

“Was matched with this provider from my home warranty. They were on time, professional, and got the worked done quickly. Good communication. Recommended!” — Google review

“Jeremy was very knowledgeable and explained the issue with our washing machine without patronizing me. He showed me the old piece that was no longer working and got our washer back up and running in a jiffy. Would…” — Google review

“Could not be happier with my experience with J&J. Tech diagnosed and repaired the issue on the spot. On time, respectful of property, genuinely nice guy. And the price seemed more than fair.” — Google review

“Serhii is a fabulous technician. I had two appliances fail in 2 months. I get same-day appointments, fast expert service and charming demeanor. Five stars!” — Google review

“9 yo Whirlpool Washer diagnostic and part replacement. Alex was knowledgeable, professional, friendly, and fast. Happy I went with EDService for the repair instead of buying a new washer this time. Would definitely…” — Google review

“Sam replaced our oven heating element in our 28yr old oven and the drain tube on our dishwasher. He was very prompt, easy to work with and I appreciated his advice about which appliances to repair vs replace. For…” — Google review

“Two gentlemen from C&W (Jesus & Kevin Durant) came out for a warenty service call. My refrigerator door would not stay in an open position. After a few adjustments the issue was resolved. I might note this was the…” — Google review

“Our specialist Sasha was prompt , efficient . He communicated the problem quickly , had the needed part , and he quoted the price on the spot ! Very smooth repair and he called me in to make sure I co up of see the…” — Google review

“Greg did a great job diagnosing and fixing our refrigerator. The company responded quickly and all communications were great.” — Google review
We scan Google Maps for refrigerator repair service listings in and around Frisco, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Elite Appliances Repairs has the highest Google rating on our Frisco list: 5.0 out of 5 from 1,344 reviews (as of October 29, 2026).
C&W Appliance Repair has the most Google reviews among the companies listed here: 2,821, with a 4.9★ average.
Only open Frisco-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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