Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 42,119 Google reviews of 51 top-rated steam cleaning services nationwide; 10 of them in Richton Park, IL. Updated October 28, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of steam cleaning services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Best carpet cleaning ProRichton Park, IL | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 2 |  Lock Pro Cleaning ServicesRichton Park, IL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $324 |
| 3 |  Nature's Way Carpet CleaningRichton Park, IL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.99 | $318 |
| 4 |  SN Cleaning Inc - carpet & upholstery cleaningRichton Park, IL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $274 |
| 5 |  Gold Star Cleaning Services LLCRichton Park, IL | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $175 |
| 6 |  S.N. Cleaning Inc.Richton Park, IL | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $227 |
| 7 |  Bulldog Carpet CleaningRichton Park, IL | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $259 |
| 8 |  SN Cleaning - Carpet & Upholstery CleaningRichton Park, IL | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $221 |
| 9 |  Exquisite Carpet CleaningRichton Park, IL | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $303 |
| 10 |  Stanley SteemerRichton Park, IL | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%88+12.4Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.92 | $214 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $170 | $247 | $359 | 98% |
| Carpet steam cleaning | $170 | $259 | $390 | 98% |
| Upholstery cleaning | $196 | $259 | $359 | 98% |
| Pet stain & odor removal | $203 | $256 | $385 | 98% |
| Area rug cleaning | $164 | $227 | $359 | 98% |
| HVAC duct & vent cleaning | $614 | $809 | $1.1k | 97% |
| Deep clean | $271 | $384 | $614 | 97% |
| Standard cleaning | $153 | $176 | $221 | 100% |
| Carpet cleaning | $170 | $280 | $429 | 99% |
| Moving-related cleaning | $263 | $403 | $447 | 98% |
| Interior & exterior window cleaning | $163 | $224 | $298 | 99% |
| Mattress cleaning | $126 | $161 | $335 | 100% |
How the 10 steam cleaning services we rated in Richton Park, IL compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated steam cleaning services in Richton Park, IL average 5.0★ on Google across 9,457 reviews. Lock Pro Cleaning Services has the top rating (5.0★). Updated October 28, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (9,457 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Lock Pro Cleaning recently cleaned the carpet in the Clubhouse for our neighborhood. They did a wonderful job! No vendor we have used before has done as good of job of they did. Kevin really helped me with the…” — Google review
“Jeremiah was very professional and did a great job. Appreciate the care he took in getting up some spots that i wasn’t sure were removable. We will definately use Exquisite again.” — Google review
“I had a great experience with this upholstery cleaning service! They did an amazing job cleaning my white couch, and the entire process was seamless from start to finish. Communication was great throughout, they…” — Google review
“I HIGHLY recommend SN. Our condo building needed the carpets cleaned and we reached out for quote. We received the quote within minutes and they came out the very next morning. They did an excellent job and we will…” — Google review
“The entire crew at Nature’s Way is fantastic. Jeff, the technician, is a true professional and gave me great recommendations on what he could do to clean and protect my carpets and couch. He did an excellent job…” — Google review
“I have used SN Cleaning twice now. Both times the service was great. The technicians walked me through the rooms before cleaning to set my expectations. I have some older carpeting, some areas will clean up better…” — Google review
“Everyone from the office to the team that came out and cleaned my carpets were friendly and professional. I was able to get an appointment quickly with them. Great communication and follow up and my carpets look…” — Google review
“Great service today. Very detailed, on time, and carpets were not left soaking wet. Joe is great , professional, hard working, and took his time.” — Google review
“Thanks to the two gentlemen that show up today job wile done I really appreciate yall service if I have to do it again I’ll pick Stanley steamer company again⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I gave yall 10 stars” — Google review
“Mario was amazing and was very helpful with cleaning my carpet in my new house. Before it smelled like a dog and then after it smelled fresh and inviting and the dog smell disappeared. Mario was very thorough with…” — Google review
We scan Google Maps for steam cleaning service listings in and around Richton Park, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Lock Pro Cleaning Services has the highest Google rating on our Richton Park list: 5.0 out of 5 from 1,597 reviews (as of October 28, 2026).
Lock Pro Cleaning Services has the most Google reviews among the companies listed here: 1,597, with a 5.0★ average.
Only open Richton Park-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts