Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 8,207 Google reviews of 16 top-rated appliance installation nationwide; 10 of them in West Bountiful, UT. Updated November 12, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of appliance installation).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Rent Appliances In UtahWest Bountiful, UT | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 4.99 | — |
| 2 |  S&S AppliancesWest Bountiful, UT | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | $250 |
| 3 |  Dr. D's Appliance RepairWest Bountiful, UT | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $189 |
| 4 |  Appliance Repair GuyWest Bountiful, UT | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $200 |
| 5 |  The Appliance MechanicWest Bountiful, UT | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.97 | $374 |
| 6 |  PowerClean Appliance RepairWest Bountiful, UT | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.94 | $309 |
| 7 |  Latin Appliances LLC - Appliance RepairWest Bountiful, UT | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $259 |
| 8 |  Appliance E.M.T.West Bountiful, UT | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.87 | $189 |
| 9 |  iFiX, LLCWest Bountiful, UT | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty76−2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAB | 4.89 | $224 |
| 10 |  Installs ExpressWest Bountiful, UT | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%93+13.2Replies to reviews 7%41+2.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.90 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Washing machine repair | $253 | $327 | $392 | 95% |
| Dryer repair | $227 | $297 | $359 | 95% |
| Dishwasher repair | $164 | $274 | $360 | 96% |
| Refrigerator repair | $201 | $300 | $705 | 93% |
| Refrigerator/freezer repair | $139 | $233 | $385 | 96% |
| Oven repair | $201 | $300 | $448 | 93% |
| Stove, cooktop & oven repair | $213 | $374 | $637 | 96% |
How the 10 appliance installation we rated in West Bountiful, UT compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated appliance installation in West Bountiful, UT average 4.9★ on Google across 5,506 reviews. S&S Appliances has the top rating (5.0★), and PowerClean Appliance Repair has the most reviews (977). Updated November 12, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (5,506 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Called for a Samsung dryer issue. Shane came out the next morning and diagnosed the problem and fixed it quickly. He showed me where the issue was, gave me pricing and got my approval before moving forward. He also…” — Google review
“Mike first checked with me that the easy fixes wouldn’t solve my issue before he came out to do an assessment, which I appreciate. It’s the third time he’s been in, and I always feel like he finds the best solution…” — Google review
“Great service! Came out promptly, arrived on time, very professional, friendly and knowledgeable. Very fair pricing. So appreciate working with an honest and fair business. Highly recommend!” — Google review
“Highly recommend for appliance repair. They were fast, professional and arrived when they said they would and got us back up and running.” — Google review
“This company was a pleasure to deal with. The installer, Ricky, was friendly,, competent, knowledgeable and did a very professional job. We were very pleased with the installation of our new dishwasher.” — Google review
“We have bought two sets of washers from Latin Appliances and have loved both. They worked as of brand new. And when the first set started to ware down, they kept it running for a few more years. They are hard working…” — Google review
“Dale is very personable and fully prepared to perform appliance repairs. He identified the problem with my dryer quickly and it was working great when he left. I highly recommend him for appliance repairs and he will…” — Google review
“These guys were outstanding! The owner truly cares about his customers and the employee I worked with was extremely nice and professional. It took awhile to get evening sorted out (no fault to iFix) but they made…” — Google review
“Two year old oven blew the Broiler and the control board. Blake with EMT was able to get the replacements installed at a reasonable price and the oven is back in working order with a 1 year warranty on parts and 90…” — Google review
“Brock came and installed a washer and dryer set for me. He was super quick and efficient and very transparent through the entire process. Very nice and super fast!” — Google review
We scan Google Maps for appliance installer listings in and around West Bountiful, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
S&S Appliances has the highest Google rating on our West Bountiful list: 5.0 out of 5 from 675 reviews (as of November 12, 2026).
PowerClean Appliance Repair has the most Google reviews among the companies listed here: 977, with a 4.9★ average.
Only open West Bountiful-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts