Analyzing 6,465,7806.5M ReviewsFor 17,96018K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 22,922 Google reviews of 31 top-rated dishwasher repair services nationwide; 10 of them in Holly Springs, NC. Updated November 1, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of dishwasher repair services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Good Neighbor ApplianceHolly Springs, NC | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | $136 |
| 2 |  Proud Appliance RepairHolly Springs, NC | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $274 |
| 3 |  JNJ Dryer Vent CleaningHolly Springs, NC | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $135 |
| 4 |  Swift Appliance RepairHolly Springs, NC | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.95 | $233 |
| 5 |  Providence Plumbing of the Carolinas LLCHolly Springs, NC | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%99+24Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $466 |
| 6 |  Pear Tree Appliance RepairHolly Springs, NC | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.96 | $274 |
| 7 |  Benjamin Franklin PlumbingHolly Springs, NC | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%66+9.3Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BAA | 4.93 | $353 |
| 8 |  Mr. Appliance of CaryHolly Springs, NC | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | $356 |
| 9 |  Same-Day Appliance RepairHolly Springs, NC | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%86+12.2Replies to reviews 7%82+5.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.85 | $337 |
| 10 |  Fred's Appliance RepairHolly Springs, NC | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%88+12.4Replies to reviews 7%77+5.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AAB | 4.83 | $240 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Dryer repair | $146 | $247 | $327 | 97% |
| Refrigerator/freezer repair | $132 | $283 | $427 | 97% |
| Washing machine repair | $114 | $265 | $365 | 97% |
| Dishwasher repair | $153 | $247 | $353 | 94% |
| HVAC duct & vent cleaning | $114 | $135 | $161 | 100% |
| Drain cleaning | $37 | $166 | $366 | 95% |
| Washer/dryer repair | $137 | $287 | $360 | 95% |
| Refrigerator repair | $295 | $415 | $614 | 98% |
| Oven repair | $271 | $334 | $536 | 99% |
| Plumbing pipe repair | $376 | $585 | $1.2k | 91% |
| Stove, cooktop & oven repair | $196 | $277 | $453 | 100% |
| Water heater installation | $1.2k | $1.9k | $2.8k | 92% |
How the 10 dishwasher repair services we rated in Holly Springs, NC compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated dishwasher repair services in Holly Springs, NC average 4.9★ on Google across 6,933 reviews. JNJ Dryer Vent Cleaning has the top rating (5.0★). Updated October 28, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (6,933 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Great experience: Super easy to schedule online, received great communication by email and text regarding upcoming appointment, arrived within the appointed timeframe, and answered all my questions. I feel very…” — Google review
“Ken did a fantastic job diagnosing and replacing the element in our Bosch double oven. He quickly figured out what was wrong and replaced the element at a fair price. Highly recommend!” — Google review
“Patrick was wonderful to work with. He helped take out an old cooktop and install a new one with ease. He was very knowledgeable and his work was very well done. Highly recommend!” — Google review
“Let us know when he was coming sent his picture and approximate arrival time. He was very careful removing trays from our refrigerator and moving it out from the wall.” — Google review
“Yevgen was a consummate professional: prompt, knowledgeable, and communicative. I’m not thrilled that our high-end GE range failed just days after the warranty expired, but that’s no reflection on Yevgen. Having…” — Google review
“Michael was extremely professional and helpful in fixing my garbage disposal. He was also happy to share his knowledge and explain how to troubleshoot and fix the issue if it happens again in the future. Penny was…” — Google review
“Fast, efficient, and a total expert. I highly recommend them. They had to change a computer board in my fridge. Had the part, and in under an hour the fridge was working.” — Google review
“I called them on a Saturday crying and acting like a crazy pregnant lady...not only were they patient with me, they got Chris out here quick, AND fixed my problem for way cheaper than I expected. Yes I called and…” — Google review
“We had an issue with our Frigidaire refrigerator, and Alex took excellent care of us. The water dispenser was making sputtering noises, and he quickly identified and diagnosed the problem. We will use them again for…” — Google review
“Ikram installed a side venting kit in our dryer. I chose this company because of the amazing reviews. He arrived on time, was polite and gave the price upfront.” — Google review
We scan Google Maps for dishwasher repair service listings in and around Holly Springs, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
JNJ Dryer Vent Cleaning has the highest Google rating on our Holly Springs list: 5.0 out of 5 from 3,153 reviews (as of October 28, 2026).
JNJ Dryer Vent Cleaning has the most Google reviews among the companies listed here: 3,153, with a 5.0★ average.
Only open Holly Springs-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 6,465,7806.5M ReviewsFor 17,96018K Experts