Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 6,287 Google reviews of 26 top-rated ice removal services nationwide; 10 of them in Lansing, MI. Updated November 1, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of ice removal services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Sayagos Home Improvement LLCLansing, MI | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | $4.9k |
| 2 |  Presley Gutter Cleaning ServicesLansing, MI | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty93−0.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.97 | — |
| 3 |  CS Roofing Company / FixRoofLansing, MI | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty79−2.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAABA | 4.92 | $3.1k |
| 4 |  Master Tree Removal L.L.C.Lansing, MI | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%84+49.3Reliability 26%73+19Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAA– | 4.82 | — |
| 5 |  Brunette Home ImprovementLansing, MI | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty62−3.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAB | 4.73 | $25k |
| 6 |  Fantastic Lawns - Landscaping, Excavating, Snow & Ice RemovalLansing, MI | B 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%80+47Reliability 26%64+16.7Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAA–– | 4.90 | — |
| 7 |  VLC Vera Landscaping & Snow RemovalLansing, MI | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%66+16Value 14%96+13.6Replies to reviews 7%51+3.6Craft & service penalty79−2.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAC | 4.80 | — |
| 8 |  Palmer ConstructionLansing, MI | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%67+16.2Value 14%99+14Replies to reviews 7%53+3.7Craft & service penalty11−8.9Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBFAAC | 4.49 | $13k |
| 9 |  Lansing Junk RemovalLansing, MI | B 60How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%50+12.1Value 14%82+11.6Replies to reviews 7%99+7Craft & service penalty81−1.9Momentum penalty53−4.7Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAACA | 4.73 | — |
| 10 |  R&D LandscapeLansing, MI | C 53How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%68+9.6Replies to reviews 7%52+3.7Craft & service penalty30−7Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCDBAC | 4.57 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Roof installation | $11k | $15k | $21k | 99% |
| Roof repair | $539 | $2.0k | $9.4k | 100% |
| Roof repair for storm & wind damage | $2.4k | $8.9k | $13k | 100% |
| Roofing | $12k | $17k | $22k | 98% |
| Roof damage repair | $8.6k | $14k | $17k | 95% |
| Gutter installation | $2.1k | $3.0k | $5.1k | 100% |
How the 10 ice removal services we rated in Lansing, MI compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated ice removal services in Lansing, MI average 4.8★ on Google across 1,320 reviews. Presley Gutter Cleaning Services has the top rating (5.0★). Updated October 29, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (1,320 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Presley Gutter and their team did an outstanding job with the installation of the inground downspout system at our building. They were very helpful with the inital planning, explaining the products and working with…” — Google review
“I have use CS/FixRoof twice now, once to replace a metal roof and now to fox a siding leak and they have been amazing. They were timely, professional, fairly priced and very open and honest every step of the way.” — Google review
“Fantastic Lawns made our lawn look fantastic. Their team is very professional and fast. We are very impressed with the their attention to detail and also with their timely communication. We would recommend them to…” — Google review
“Prompt service. Fair price. Triple checked his work. I had a dryer vent replaced and the surrounding shingles. We will definitely be repeat customers.” — Google review
“Great service and fast response would absolutely recommend them and will be calling them for back for continued services.” — Google review
“The project manager, Cameron Mickens, was wonderful to work with. He kept me informed regarding every stage of the project and was very responsive and pleasant. He also made sure an experienced crew (Ace Crew) did…” — Google review
“Scott and Reed were courteous, friendly, and professional. They were on time and I am grateful to them for the challenge of getting rid of my tractor lawnmower.” — Google review
“I've used these guys twice now, from two different wind storms, and the service has been amazing each time. I've had them remove some trees, trim some branches back, and completely remove fallen trees and branches.…” — Google review
“Nick was great to work with. He helped get our business set up, answered all of my questions honestly, and was very prompt with all responses. Looking forward to working with them more in the future!” — Google review
“We appreciate Palmer Construction for the beautiful and top-quality improvements they have made to our 60 year-old home. Andy and team completely redesigned our exterior with siding, brick, and windows. Over the…” — Google review
We scan Google Maps for ice removal service listings in and around Lansing, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Presley Gutter Cleaning Services has the highest Google rating on our Lansing list: 5.0 out of 5 from 314 reviews (as of October 29, 2026).
Presley Gutter Cleaning Services has the most Google reviews among the companies listed here: 314, with a 5.0★ average.
Only open Lansing-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts