#1
MCT Carpet Care
“Our technician, Chris Altman, was efficient and did an excellent job. We had pet stains from a dog that was sick. I would use this company again.” — Google review
Experts Reviews · 2026 Ratings
The Best Rug Cleaning in Columbus, OH
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$259typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 63,234 Google reviews of 90 top-rated rug cleaning nationwide; 10 of them in Columbus, OH. Updated November 11, 2026.
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Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of rug cleaning).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  JS Steam-WorksColumbus, OH | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | $203 |
| 2 |  Completely CleanColumbus, OH | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.99 | $274 |
| 3 |  A Plus Carpet CleaningColumbus, OH | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | $173 |
| 4 | MCT Carpet CareColumbus, OH | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $173 |
| 5 |  Downey's Specialty CleaningColumbus, OH | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | $240 |
| 6 |  Martin Carpet Cleaning CompanyColumbus, OH | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $233 |
| 7 |  King of Kings Carpet CleaningColumbus, OH | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.94 | $250 |
| 8 |  Stanley SteemerColumbus, OH | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.87 | $253 |
| 9 |  K.A. Menendian Rug & Carpet GalleryColumbus, OH | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%89+25.1Replies to reviews 8%77+6.3Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AB | 4.88 | — |
| 10 |  Dry Step Carpet Care and Duct CleaningColumbus, OH | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.96 | $136 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $153 | $214 | $334 | 98% |
| Carpet steam cleaning | $158 | $227 | $347 | 98% |
| Pet stain & odor removal | $139 | $189 | $373 | 99% |
| Upholstery cleaning | $170 | $247 | $340 | 97% |
| Area rug cleaning | $163 | $280 | $477 | 99% |
| HVAC duct & vent cleaning | $471 | $705 | $1.1k | 97% |
| Carpet cleaning | $139 | $221 | $315 | 98% |
| Flooring | $536 | $705 | $1.1k | 93% |
| Drapes & curtain cleaning | $213 | $274 | $809 | 88% |
| Standard cleaning | $153 | $189 | $240 | 100% |
| Plumbing services | $216 | $292 | $412 | 96% |
| Flood cleanup | $146 | $221 | $342 | 100% |
Rug Cleaning in Columbus, OH at a glance
How the 10 rug cleaning we rated in Columbus, OH compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A10100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up880%
- 4.80–4.89★220%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality16,10922%
- Professionalism17,06623%
- Responsiveness13,39818%
- Punctuality15,00920%
- Value12,26617%
Was the price fair?
All price verdicts left with reviews.
- Great price3,10335%
- Reasonable5,32360%
- Overpriced2072%
- Not sure2853%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated rug cleaning in Columbus, OH average 5.0★ on Google across 11,111 reviews. MCT Carpet Care has the top rating (5.0★), and Stanley Steemer has the most reviews (6,669). Updated November 10, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (11,111 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Completely Clean
“Rick is very straightforward, he and his crew did a very thorough job unlike the big box companies that do a couple of passes and they are out of the door quickly” — Google review
#3
Dry Step Carpet Care and Duct Cleaning
“My carpet had not been professionally cleaned for 10 years. I can sum up my experience with Ames and Step by simply saying that they FAR exceeded my expectations in every respect.” — Google review
#4
A Plus Carpet Cleaning
“Highly recommend Brian for any upholstery/carpet cleaning. I have a white couch with cushions I didn’t think could ever be white again and I was shocked with his result (didn’t get a before picture but they were more…” — Google review
#5
Stanley Steemer
“Ronald was wonderful! He explained everything and was very careful with the cleaning of our area rugs. The cleaning was thorough. Thank you” — Google review
#6
JS Steam-Works
“I highly recommend JS Steam-Works. Josh’s process is extremely detailed. The final result was amazing. 10 year old carpet now looks brand new. Josh is also very communicative and prompt. He showed up on time and…” — Google review
#7
Downey's Specialty Cleaning
“Paul & Amy power washed my front porch, deck & my whole house & the results were far better than I expected. Especially the deck that hadn’t been cleaned in maybe 15 years. My property needed a LOT of cleaning - and…” — Google review
#8
King of Kings Carpet Cleaning
“Thank you King of Kings for cleaning my mattress. I can rest better now that my bed is free of urine stains and dust mites. My favorite chair is back to new again now that the red ink stains have been removed. I…” — Google review
#9
Martin Carpet Cleaning Company
“James has been cleaning our large white California shag rig for years and it looks like brand new. He has always been amazing, from day 1. I always want only him and whatever crew member he has with him to do our…” — Google review
#10
K.A. Menendian Rug & Carpet Gallery
“Douda and Joe did a great job and were very respectful, kind, and purposeful with their placement of the rug. Would recommend the product and the delivery as well!” — Google review
How we pick rug cleaning in Columbus
We scan Google Maps for rug cleaner listings in and around Columbus, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated rug cleaner in Columbus?
MCT Carpet Care has the highest Google rating on our Columbus list: 5.0 out of 5 from 1,251 reviews (as of November 10, 2026).
Which rug cleaner in Columbus has the most reviews?
Stanley Steemer has the most Google reviews among the companies listed here: 6,669, with a 4.9★ average.
How are these rug cleaning chosen?
Only open Columbus-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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