Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 56,946 Google reviews of 81 top-rated steam cleaning services nationwide; 10 of them in Gresham, OR. Updated November 13, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of steam cleaning services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  TexCo CleaningGresham, OR | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | $277 |
| 2 |  Tufts Carpet CleaningGresham, OR | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $275 |
| 3 |  Gallagher's Rug and Carpet CareGresham, OR | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $297 |
| 4 |  Nicholas Carpet Care LLCGresham, OR | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $424 |
| 5 |  Pacific Steam Carpet CleaningGresham, OR | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.99 | $290 |
| 6 |  Heavens Best Carpet CleaningGresham, OR | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $262 |
| 7 |  Carpet SurgeonGresham, OR | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.96 | $387 |
| 8 |  AA Carpet CleaningGresham, OR | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.98 | $211 |
| 9 |  Pacific Steam Carpet Cleaning of Portland OregonGresham, OR | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.95 | $350 |
| 10 |  A+ Carpet Cleaning - PortlandGresham, OR | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.96 | $424 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $170 | $247 | $365 | 97% |
| Carpet steam cleaning | $176 | $265 | $403 | 98% |
| Pet stain & odor removal | $214 | $287 | $448 | 98% |
| Upholstery cleaning | $196 | $271 | $371 | 98% |
| Area rug cleaning | $164 | $247 | $440 | 98% |
| HVAC duct & vent cleaning | $614 | $809 | $1.1k | 97% |
| Deep clean | $265 | $384 | $614 | 97% |
| Standard cleaning | $153 | $176 | $214 | 100% |
| Carpet cleaning | $176 | $287 | $435 | 98% |
| Moving-related cleaning | $263 | $403 | $447 | 98% |
| Interior & exterior window cleaning | $163 | $224 | $298 | 99% |
| Mattress cleaning | $131 | $164 | $322 | 100% |
How the 10 steam cleaning services we rated in Gresham, OR compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated steam cleaning services in Gresham, OR average 5.0★ on Google across 4,299 reviews. AA Carpet Cleaning has the top rating (5.0★). Updated November 13, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (4,299 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“AA carpet cleaning did a great job cleaning our couches! With two young kids and lots of spills, they look brand new and refreshed. Communication was great, on time, and prices were affordable. Definitely recommend!…” — Google review
“We discovered Gallagher's last year and based on reviews, took our rug in. Their team is stellar! We will not go anywhere else and if you need your rugs cleaned, give them a try. Brenda and Kurt are who I've met.…” — Google review
“I am very pleased with A+ carpet cleaning. Not only are my carpets clean and fresh smelling but Mike taught me quite a bit about carpet care. I am very impressed and have already referred him to several friends.” — Google review
“We had a white sectional cleaned! The results were flawless with wonderful pricing and great customer service! Highly recommend.” — Google review
“Heavens best carpet cleaning is truly THE BEST! They really listen to your needs and are very professional. They do a beautiful job on your carpets! I have a cat (a spraying cat) and by the time they’re finished…” — Google review
“Our rug was not expensive but was showing dirt and had many pulled threads. Alex at Nicholas Carpet Care answered our questions, set our expectations and the results were fantastic! The loose threads were removed…” — Google review
“First of all I so appreciate the text letting me Andrew was on the way ! Arrived right on schedule! My rugs look fabulous ! I also added another rug while he was here! Reasonable price and quality work! I will…” — Google review
“We had carpet cleaning, carpet repairs, and upholstery cleaning done today. We were pleased with the outcome and felt it was good value for the money.” — Google review
“Fantastic experience from start to finish! Communication was excellent, they arrived right on time, and were incredibly professional and efficient. The repair was done quickly, and you honestly cannot even tell where…” — Google review
“My AirBNB was left in very poor shape and i was very disappointed in a group who stayed for 16 days. Tufts carpet shocked me when Chey was able to save mt carpet from being replaced!! I will be using Tufts carpet…” — Google review
We scan Google Maps for steam cleaning service listings in and around Gresham, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
AA Carpet Cleaning has the highest Google rating on our Gresham list: 5.0 out of 5 from 628 reviews (as of November 13, 2026).
AA Carpet Cleaning has the most Google reviews among the companies listed here: 628, with a 5.0★ average.
Only open Gresham-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts