Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 211,459 Google reviews of 295 top-rated wildlife removal services nationwide; 9 of them in Santa Rosa, CA. Updated November 6, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of wildlife removal services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Crown & Shield Pest SolutionsSanta Rosa, CA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | $282 |
| 2 |  Advanced Integrated Pest ManagementSanta Rosa, CA | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.96 | $136 |
| 3 |  Racer Pest ControlSanta Rosa, CA | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.95 | — |
| 4 |  Sono-Marin PestSanta Rosa, CA | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.93 | $246 |
| 5 |  Armed Force Pest ControlSanta Rosa, CA | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.87 | $99 |
| 6 |  Spidexx Pest Control & Termite - CaliforniaSanta Rosa, CA | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%87+21.1Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.86 | $79 |
| 7 |  Nature Pacific Pest ServicesSanta Rosa, CA | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%80+11.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.88 | — |
| 8 |  ATCO Pest ControlSanta Rosa, CA | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%82+11.6Replies to reviews 7%98+6.9Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.87 | $246 |
| 9 |  Clark Pest ControlSanta Rosa, CA | B 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%65+9.2Replies to reviews 7%89+6.3Craft & service penalty84−1.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBABAA | 4.70 | $113 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General pest inspection | $63 | $99 | $128 | 98% |
| Spider extermination | $58 | $96 | $139 | 99% |
| Ant extermination | $79 | $133 | $246 | 98% |
| Rodent extermination | $81 | $159 | $323 | 98% |
| Bug & insect extermination | $71 | $103 | $136 | 98% |
| Hornet & wasp extermination | $81 | $139 | $214 | 99% |
| Home inspection | $68 | $111 | $168 | 98% |
| Cockroach extermination | $81 | $126 | $196 | 99% |
| Mosquito extermination | $68 | $88 | $111 | 98% |
| Flea & mite extermination | $86 | $164 | $323 | 99% |
| Termite inspection | $86 | $246 | $371 | 98% |
| Termite extermination | $214 | $282 | $426 | 98% |
How the 9 wildlife removal services we rated in Santa Rosa, CA compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated wildlife removal services in Santa Rosa, CA average 4.9★ on Google across 3,956 reviews. North Point Pest Solutions Inc. has the top rating (5.0★), and Spidexx Pest Control & Termite - California has the most reviews (868). Updated November 5, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (3,956 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“I have worked with North Point Pest Solutions for a number of clients over the years and they were always great. For the first time, we found ourselves with a rodent issue. I reached out and Julio came out…” — Google review
“My service provider today was Victor. I actually requested his name and told him what a great job he was doing. Thank you Victor!!” — Google review
“Our tech showed up on time and was very professional and thorough. Before leaving he made certain that we were satisfied and understood what our service covers.” — Google review
“For the initial inspection, Jedediah showed up on time and clearly explained his findings. A few days later I asked him to come back and answer a couple of questions, which he did willingly and promptly. Jeff was…” — Google review
“ATCO Pest Control sent Angel out to meet with us today about our home invasion by ants. Angel was very thorough in explaining the extermination process to us. We were pleased that he was able to treat the entire…” — Google review
“Excellent experience with these guys 👍 the office gals are really friendly and Brandon did a wonderful job, was very thorough when he treated my home and yard, and patiently answered all of my questions. Thanks so…” — Google review
“So nice to have such respectful, dedicated technicians. The tech got our job done very professionally and it took care of our problem.” — Google review
“Bobby and the Nature Pacific team were amazing to work with. My wife was hearing some rat/ mouse noises and wanted me to take care of our unexpected visitors… I kindly told her Hell No let’s call the Pros. After…” — Google review
“This company is an anomaly. (In a good way!) We haven’t seen a spider or any “creepy crawlies” in our house ever since they started servicing us. Later field mice found a way into the walls of our newly built house.…” — Google review
“Daniel called ahead to let me know he was on his way. He took the time to talk to me about any issues with “ants, spiders, etc.” that I had. Very nice young man and he got right to work!!” — Google review
We scan Google Maps for wildlife listings in and around Santa Rosa, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
North Point Pest Solutions Inc. has the highest Google rating on our Santa Rosa list: 5.0 out of 5 from 520 reviews (as of November 5, 2026).
Spidexx Pest Control & Termite - California has the most Google reviews among the companies listed here: 868, with a 4.9★ average.
Only open Santa Rosa-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts